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Getting Started with My Health at Vanderbilt

About My Health at Vanderbilt

My Health at Vanderbilt is our secure, online patient tool. You can use it to see your medical details, make appointments, and more. You can sign up at your next in-person visit or anytime online. This webpage helps go over everything you’ll need when you sign up. And we’ll take you step-by-step through the online process in the video below.

My Health at Vanderbilt is for current Vanderbilt patients. If you’ve seen one of our providers before, you can sign up today. If you're a new patient, you can sign up during your first visit. To schedule a visit, call us at (615) 322-5000 or go to any of our Vanderbilt walk-in clinics. 

If you’re signing up on behalf of someone else, you’ll need to provide us with your power of attorney. Call us at (615) 343-4357 for help.  

If you already have a My Health at Vanderbilt account, you can sign in at myhealthatvanderbilt.com.

Sign Up for My Health at Vanderbilt

Get ready to sign up

When you sign up, we’ll ask you for a few things. You may want to gather these details before you start.

  • An activation code
    • An activation code is a 10-digit code we give you.  
      • If you need a code, you can get one at your next visit or call us at (615) 343-4357, then press 3.
      • Once you have your activation code, you’ll have 14 days to use it.  
    • You may also sign up online without an activation code. In this case, we’ll ask for more details from you. We’ll confirm your information using a service from Experian. 
  • Your date of birth 
  • Your zip code  
    • You need to use the same zip code we have on file for you.  
    • If you’re not sure what that is, or if you need to update your address, call us at (615) 322-2971.  
  • A username and password 
    • To help keep your account secure, use a mix of letters, numbers, and symbols for your password.  
    • Your password must be different than your username. 
  • Email address. This is where we’ll send you important messages and reminders about your medical care.

How to sign up online with an activation code

Step 1: Open webpage or app

  • If you’re using a computer, open Google Chrome and go to myhealthatvanderbilt.com. Click the button that says, “Use Activation Code.” 
  • If you’re using a mobile device, open the My Health at Vanderbilt app and click the button that says, “Sign Up Now.” 

Step 2: Give your details

  • Enter your code, date of birth, and zip code.
  • After you enter all three, click the green button at the bottom that says, “Next.”  

Step 3: Enter the username and password

  • Enter the username and password you want to use. 
  • You’ll need to enter your password in both boxes.
  • Save your username and password somewhere safe to use in the future.
  • When you’re done, click the green button at the bottom that says, “Next.”  

Step 4: Confirm email for messages 

  • Enter your email address in both boxes. This is where we’ll send you important messages and reminders about your medical care.
  • If we have an email on file for you, it will be filled in for you. You can change it to a new email if you want. 
  • My Health at Vanderbilt doesn’t send texts, so you can skip the part about text messages. 
  • Then, click the green button at the bottom that says, “Sign In.” 

Step 5: Accept our terms and conditions

  • You’ll need to accept our terms and conditions.
  • If you don’t want to see this message each time you log in, first click the small box next to where it says, “Please do not show this page next time.”
  • Then click the green button at the bottom that says, “Accept.”  

Congratulations! You now have a My Health at Vanderbilt account.

If you have any questions, we can help. Call us at (615) 343-4357, then press 3.