The following instructions will help you manage your My Health at Vanderbilt account. If you lose your password or forget your username, our step-by-step instructions will guide you through the process.
To access your account settings, select Settings from the top menu.
When you sign up for a My Health at Vanderbilt account, you gain access to a powerful tool to help you manage your healthcare information. You can:
If you don’t already have a free My Health at Vanderbilt account, sign up today. To register for an account for a person under 18, follow the instructions on Accessing Your Child’s Medical Record.
To register for a My Health account:
If you are visiting a Vanderbilt clinic, just ask for help in setting up your account.
You may need to reset your password before you log in to your account or if you get locked out of your account. Remember, your password cannot be the same as your My Health username. For increased security, you must use a combination of numbers and letters (lowercase and uppercase) in your password.
To reset your My Health account password:
If you forget your My Health username, you can still access your account by submitting a request to recover it. You will then receive an email to the address on file in your account.
If you are still having trouble or do not have a valid email address on file, contact our help desk at (615) 343-HELP (4357) for help accessing your account.
To recover your username:
You may want to change your password from time to time. Remember, your password cannot be the same as your My Health username. For security reasons, you must use a combination of numbers and letters (lowercase and uppercase).
To reset your password:
You can also update your password and security questions here:
You now have successfully changed your password and security question. Make sure you store your password in a safe place.
To update your mailing address and information in your My Health account:
To update your email address:
My Health at Vanderbilt makes it easy for you to give a loved one or caregiver access to your account. We call that person with access to your account a delegate.
Your delegate can have access to all of the following areas of your account or only those areas you authorize:
You can remove a delegate's access to any function at any time. If you invite someone to be your delegate, you accept full responsibility for giving and removing access.
In the event of your death, the delegate may continue to access the account for 30 days. After that, the account will be locked to protect the patient's medical information.
NOTE: The delegate must have his or her own My Health at Vanderbilt account with a unique username and password, even if they are not a patient. Register Here.
To assign a delegate your My Health account:
It is important for parents to have access to their child's health information. We can help you set up this access if your child is younger than 18. Only parents and legal guardians can have access.
You must have your own My Health account before accessing your child's account. You don’t need to be a patient at Vanderbilt to have an account. Sign up today at myhealthatvanderbilt.com.
To access your child’s account, you will need to complete an application at any Vanderbilt clinic. The next time you are at one of your child’s appointments, ask the staff for an application. They can help you with the process.
If you have more than one child, you must fill out an application for each.
Within five to seven business days after receiving your application, we'll send an approval email to the address on your application. You can then access your child's account by logging into your account and clicking on your child's name.