Medical Record Information

Medical Records Requests During COVID-19 Response

With coronavirus (COVID-19) present in our region, we are not fulfilling any in-person record requests. Please request any medical records by phone, fax or mail as outlined below.

Please note that medical records staff are not authorized to verbally release information about COVID-19 test results. To obtain test results, patients should:

Log into their My Health at Vanderbilt account - OR -
Call their healthcare provider or clinic - OR -
Complete a release of information form

Medical Records

If you need copies of your medical records, please see below. If you have questions about your medical records, call (615) 322-2062 and select option 3.

To Request Records by Mail or Fax

Download an authorization form
Complete the authorization form
Mail or fax the completed form to:

Center for Health Information Management
4560 Trousdale Drive, Suite 101
Nashville, TN 37204
Fax: (615) 343-0126

Medical Records Authorization for Release

Requesting Other Records

Radiology Images
If you need copies of your radiology images or have questions, call (615) 322-0866 or fax your authorization form to (615) 343-6373. The Radiology Department is at 1301 Medical Center Drive, TVC 1631, Nashville, TN 37232.
Financial or Billing Records
If you need copies of your financial or itemized billing records, call (615) 936-0910 or (866) 488-4677. The Billing Office is at One Hundred Oaks, 719 Thompson Lane, Suite 30140, Nashville, TN 37204.
Home Care Services Records
If you need copies of your home care services records or have questions, call (615) 936-0336.
Pharmacy (Outpatient) Records
If you need information regarding pharmacy outpatient records, call (615) 322-6480. The Pharmacy (Outpatient) Department is at 1301 22nd Ave. S., Nashville, TN 37232.