Message Your Provider
A My Health at Vanderbilt account lets you message your providers with non-urgent medical questions. You can message any provider that you have had an appointment with in the previous three years.
Please do not use My Health to send any messages requiring urgent attention. For urgent medical matters, contact your doctor's office or go to your closest emergency department.
Follow these simple steps to message your provider through your My Health account:
- Under “Menu” at the top left you will find the “Messaging” section.
- Select the “New Message” option. Select a provider and subject type for the message you want to send. Only those providers you have had an appointment with in the previous three years will appear.
- Complete your message and select “Send.” You can expect a response within two business days.
My Health at Vanderbilt Help
Getting Started with My Health at Vanderbilt
View and Change Account Settings
Access Appointments and Prescriptions
Access Your Billing Information
Obtain Access to Child/Dependent Account
Telehealth: Prepare for Your Appointment