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MySpineHealth

Taking pain out of the process – spine surgery reimagined

Back pain can be hard to live with and finding the right solution can be just as challenging. 

While spine surgery is an effective treatment for the right patient, the process can be very costly, stressful, and time-consuming. And in the end, surgery isn’t the right path for everyone. 

If you do clinically qualify for spine surgery, we can make the process much smoother for you with MySpineHealth. This program takes an innovative approach to spine surgery that coordinates and “bundles” all of the services needed for a successful procedure and recovery—all while ensuring appropriate care and can result in a faster return to life and work. The experience is streamlined with the help of personal patient navigator, and healthcare costs are transparent and predictable.  

This bundle includes coverage of three common and distinct spine procedures: cervical fusion, lumbar fusion, and laminectomy.

MySpineHealth

Available Beginning January 1, 2021

Benefits

Exceptional care. Enhanced experience. Lower costs.

With MySpineHealth, you benefit from:

The best path – We want the best possible outcome for you. As a result, only patients who can truly benefit from surgery will be enrolled in a MySpineHealth bundle. 

More convenience – This is a dramatically more convenient experience for you. We have eliminated delays and removed unnecessary steps from the care process.

No surprise billings – Our bundle offers predictable out-of-pocket expenses. Everything is included, including emergency room visits following surgery, in the event those occur.
 
Concierge experience - From helping prepare for surgery to check-ins during recovery, our patient navigators will help you manage your care every step of the way.

Exceptional quality – We have a proven track record for increasing physical function, reducing pain, and avoiding complications and readmissions. We also support fast recoveries, with 83 percent of our patients returning to work within 90 days. 
 

How it works

  • You schedule a call with our patient navigator, who confirms you are eligible, explains the process and collects required information. 
  • You are scheduled for a surgical consult to determine if you can clinically benefit from surgery.
  • If you are a candidate for surgery, you will officially be enrolled in the bundle program. If you aren’t, an alternate course of treatment will be recommended. 
  • Pre-surgery education will be delivered via telehealth to help you prepare for the procedure.
  • Your care team will arrange your post-operative check-ins to ensure you are the road to recovery. 

Why Vanderbilt?

  • Clinical excellence

    Our world-renowned surgical team is setting new standards for spinal procedures. Your health is in extremely capable hands. We are trusted leaders in this field.

  • Comprehensive support

    Our multi-disciplinary team includes providers who specialize in physical medicine and rehabilitation, pain management and physical therapy in addition to spine surgery. We have a wide range of resources available to support you, and we can make sure you gain access to the right level of care.

  • Informed clinical decisions

    We have advanced tools that use data from past patient results to help our surgeons more accurately predict who will benefit most from surgery, based on your age, health status, and other factors.

Eligibility

Please check with your employer to confirm eligibility for MySpineHealth or contact one of our patient navigators for more information. 

Enrollment

To qualify for the MySpineHealth bundle, eligible employees must speak with a patient navigator to enroll in the program and schedule his or her surgical consult.

Duration

Bundle coverage begins upon bundle enrollment and from the initial patient consultation with an eligible VUMC surgeon. It ends 6 months post-surgery for cervical and lumbar fusion, and 3 months post-surgery for laminectomy.

Contact Us

If you have general questions about the bundles program, email us at bundles@vumc.org or call us at 615-936-BNDL (2635).

*For all eligibility-related questions, please contact your employer’s human resources department.