Overview
Our patient care coordinators guide our patients through their journeys to ensure they receive the best possible care. The patient care coordinator for each program can help:
- Schedule and coordinate all the presurgical and post-operative appointments, limiting the trips to be made to the hospital
- Reschedule missed appointments so treatment is not delayed
- Provide patients with a detailed appointment itinerary and information explaining tests and procedures
- Track patients' progress through surgery and recovery to keep their provider informed of their progress
- Facilitate the connection between the patient and their condition and the VUMC care team
- Serve as a personal contact for patients to reach out to for any questions or concerns
Meet Our Team

Jennifer Brown
- Patient Care Coordinator, Sleep Surgery

Joyce Brown
- Patient Care Coordinator, Complex Airway Reconstruction

Stephanie ClaybrooksLPN
- Patient Care Coordinator, Head & Neck Cancer Surgery

Joel Gillock
- Patient Care Coordinator, Head & Neck Cancer Surgery

Hannah McManus
- Patient Care Coordinator, Facial Plastics & Reconstructive Surgery

Phyllis Patterson
- Patient Care Coordinator, Cochlear Implant