For the latest info about coronavirus for VUMC employees and patients.
Read an important message from Dr. Jeff Balser, VUMC President and CEO
For general questions and information, call the state Coronavirus Public Information Hotline: (877)-857-2945, daily 10 am-10 pm
In one four-hour visit, you will receive a comprehensive evaluation and walk away with a clear understanding of what is causing your problem, what action you can take to control their condition, and how soon relief can be expected.
Upon arrival at the A.S.A.P. center, a patient completes several forms and questionnaires. The information includes medical, family, and environmental history. It also establishes a baseline for how the symptoms are affecting the patient's enjoyment of life and productivity, to be measured against future improvements.
Once the check-in is completed, a nurse gathers various patient data, such as temperature, pulse and blood pressure, height and weight for database entry. Additionally, the patient's photograph is taken digitally and added to the database.
A nurse practitioner or physician meets with the patient for discussion and review of the information provided on the check-in questionnaires. Additional questions about the patient's health and medications are asked. An examination is conducted, which includes checking the patient's neck, nose, ears, eyes, lungs, and skin. Additional tests may be recommended to further identify causes of the patient's discomfort. The physician explains these tests and educational materials are provided to the patients.
Once the suggested tests are completed, the patient meets with a nurse practitioner and physician to review the test results. They inform the patient the findings during the visit, such as allergies, infections, structural abnormalities, or asthma, which may be the root of the patient's problems. Based on the information gathered from the tests, the physician and nurse practitioner will form a diagnosis, recommend and explain a course of treatment, and answer any questions.
The patient is then given the opportunity to meet with a health educator who further explains the mechanics of the patient's condition and what actions the patient can take to manage it.
The patient is then taken back to the front desk where, if needed, a follow-up visit or phone consultation can be scheduled so that treatment progress can be evaluated. Patients are given a card which contains helpful information about how to manage their care and the phone number to reach an A.S.A.P. nurse 24 hours a day should they have an urgent need.