We serve as a neutral bridge between patients, families, guests, staff and faculty. We encourage open communication and fairness in order to offer excellent service to every patient.
A Patient Relations specialist can help:
Please call our Patient Services line at (615) 322-6154 for assistance. This line is answered from 7 a.m. to 9 p.m. every day. If you are calling outside of these hours, please listen to the recorded message carefully. Press zero on your phone to be transferred to the Vanderbilt Operator and request to speak with the hospital administrator on call.