At Vanderbilt, patient and family-centered care is central to our mission. We value your active role with your healthcare team. Being in a hospital or a clinic can be stressful and confusing.
You can partner with us for a safer visit by taking time to understand a few good safety practices, asking questions and keeping us informed of your health conditions.
During your hospital stay, if you feel that anything is "just not right" or there is a medical emergency, call 1-1111 for the Rapid Response Team. Tell your nurse that you called for a Rapid Response Team.
You should have a reliable friend or family member with you to advocate for you. Your advocate will be a second set of eyes and ears to help you get the best care. Your advocate is a trusted and important member of your healthcare team.
Your advocate should:
Medication safety is a top priority. Please bring a list of your current medications with you to the hospital. For a visit to an outpatient clinic, you can also bring your medications with you in a bag. Include any over-the-counter medications or supplements you may be taking.
Our healthcare team is trained in infection control, but you also play an important role in preventing infections:
Wash your hands frequently with soap and water or an alcohol-based hand santizer.
Your medical condition, medication you’re taking, your age and/or injury can make you more prone to falls than you usually are. Strategies to help keep you safe:
If you are preparing for an inpatient or outpatient surgical procedure, understand the precautions you need to take before surgery and any follow-up care you will need.
For your safety, your healthcare team will ask you your name, date of birth and type and location/site of surgery. The team will ask you these questions several times before your surgery, as a safety precaution.
For a planned hospital stay, learn as much as you can about your illness, procedure or test.
Prepare for your visit by:
What to bring to the hospital:
During your hospital stay:
Before you leave:
You can prepare for a visit to your healthcare provider’s office by following a few simple tips.
Before your appointment:
Bring with you:
At your appointment:
Before you leave: