Ophthalmology - American Board of Ophthalmology, 2016
Patient Comments
Patient Comments are gathered from the Press Ganey Patient Experience Survey and displayed in full. Patients are not identified in order to respect patient privacy.
We love Dr Shei! She's always super attentive, thorough in her explanations, demonstrates a high level of competence/knowledge in her field, and she's very kind.
July 21, 2026
Terrific experience
July 20, 2026
I'm pleased
July 17, 2026
Dr Shieh is absolutely wonderful!
July 14, 2026
Dr. Shieh is very nice and explains things very well. She makes sure you understand and tells you all possibilities.
July 12, 2026
I didn't feel listened to, nor was I given a straight answer about my diagnosis (I had gone to her for a second opinion). She told me the eye drops I'm taking will cause me debilitating pain but I then went to an additional 3 doctors (another opthamologist and 2 optometrists) and they all disagreed fairly strongly.
July 10, 2026
Dr. Shieh stated early in our appointment (my first time to see her) that she didn't have much time as Vanderbilt schedules her with 2 patients every 15 minutes). If I had further questions I could schedule a telehealth appointment later. She made the diagnosis which included stopping a cancer drug which is saving my life. She did have any understanding or consideration that I might want to ask a question. She gave me the facts without consideration that a person, a patient was sitting in front of her and might want to discuss what she had said.
July 7, 2026
Dr. Sheih is always well prepared for my visits, very attentive to my concerns, explains everything clearly, and ensures all of my questions are answered before I leave. She is an excellent physician/surgeon!
July 3, 2026
Interacted with ER Dr , an intern for eye clinic and eye specialist, all great
Patient Comments