Physician Assistant - National Commission on Certification of Physician Assistants, 2017
Patient Comments
Patient Comments are gathered from the Press Ganey Patient Experience Survey and displayed in full. Patients are not identified in order to respect patient privacy.
Good
January 23, 2026
Shannon was very thorough and spent the time answering my questions. She was very helpful in explaining my situation
January 20, 2026
I always like talking to Shannon and appreciate her empathy. I think in the future I would love a little more in ideas for care for acute flare ups, prevention, and brainstorming ideas for more pain free days with me
January 3, 2026
She is honest and caring
January 1, 2026
Ms. Keller was very professional but humble and approachable. I felt comfortable in the same room with her. She answered my questions throughly.
December 27, 2025
Shannon McGee Keller was really great!
December 22, 2025
Ms McGee Keller is an excellent and compassionate listener, skilled at educating and explaining options, provided options and a plan for managing my condition which allowed me to leave her office feeling encouraged. I am so thankful I made the trip from Louisville to access care from her.
November 26, 2025
Ms. Keller is totally awesome. She broke everything down. Was very helpful and she is getting me the treatment I need.
November 19, 2025
The doctor said she would send a prescription to my preferred pharmacy, but the pharmacy never received it. Thus 2 days later, I still do not have the medication. I will have to expedite.
Patient Comments