Gerontological Nurse Practitioner - American Nurses Credentialing Center, 2016
Patient Comments
Patient Comments are gathered from the Press Ganey Patient Experience Survey and displayed in full. Patients are not identified in order to respect patient privacy.
Overall very good experience with Maria Cruz but when she asked my permission to use software to record the visit and take AI notes, she said it would make her life a whole lot easier if I gave permission. I felt pressured to say yes even though I didn't want to. I was afraid she might be mad if I didn't say yes.
November 13, 2025
Ms. Cruz is thorough, thoughtful and considerate.
November 12, 2025
The Dr was very kind, patient, professional and thorough.
November 4, 2025
She is the best, nice , amazing
November 4, 2025
Dr Cruz was very helpful with me she explained what the process was and what happening. Most of all she really assisted me with getting my colonoscopy scheduled at different location. She made me aware that her office was separate office/facility from main hospital. My intent was to be able to have the procedure at VUMC/OHO and not in Franklin due to distance and office being out of the way from where I live. Dr Cruz was able to facilitate my request got colonoscopy moved to VUMC main campus. I received call within a couple of hours returning home and was able to schedule. I truly appreciated her understanding and assistance with that process
November 3, 2025
Ms. Cruz was very attentive, answered all my concerns, and was very compassionate. I felt very comfortable after my visit.
October 30, 2025
I've already recommended her to a family member.
October 26, 2025
Physician was professional and spoke to me in normal terms. She listened to the answers I gave to her questions. She provided additional information to my concerns. The appt did not feel rushed
October 20, 2025
She was excellent. I learned things I didn't know.
Patient Comments