Dustin Cross APRN

There were no issues and was pleased with my care from start to finish.

Entered without knocking. Limited eye contact. Made critical comments of my PCP and about the delay in me getting to an appointment - even though neither my PCP nor I had any control over openings. Educated on possible diagnoses and treatment options thoroughly, but as if reading from a script.

I didn't like the way he was, he ignored me when he explained the instructions

Dustin is so kind and sweet to my mom. Listens and gives her time to think about the question before answering. Never rushes her. Very polite.

He was not friendly and not welcoming. He was rushing me to answer his questions before I finished my questions.. He was almost frustrated with my questions.

He wasn't very friendly. That was unpleasant, but he may be a fine provider. I'm glad he's not the physician that will be doing the procedure.

He had looked over my file and was well aware of my health conditions before walking in the room (very pleased) He made excellent points that could and should be applied to many situations and he put my mind at ease. I like him. He did his job very well.

Mr. Creek had very good questions for me to respond to and took time to make sure he understood my responses.

He didn't hear me the first time I mentioned my concern, but when I repeated it later in the conversation, he asked a lot of questions to determine the next course of action. He barely looked at me throughout my appointment and at times almost appeared to be reading off from the laptop in front of him. I am sure he's a very competent provider, but I would appreciate a more personal interaction.