Family Nurse Practitioner - American Association of Nurse Practitioners, 2020
Patient Comments
Patient Comments are gathered from the Press Ganey Patient Experience Survey and displayed in full. Patients are not identified in order to respect patient privacy.
Very good. Explained everything and went over concerns.
April 10, 2025
I am primarily entering these ratings due to the lack of interaction from my provider. On the day of my visit and since, as there were pictures and lab work submitted and there was no feedback provided from either. While I understand my next steps and that the majority of my labs were normal, I would have liked to receive a follow up of some kind. Especially since this was my first encounter with this provider.
March 24, 2025
Informative experience
March 16, 2025
Listened to my concerns and advised me on next steps to take. Very personable.
February 22, 2025
Dustin is great. He listens well and offers advice that helps calm my nerves. I can tell that he cares about my wellbeing.
February 19, 2025
He was very condescending and it seemed like I was an interruption in his schedule. He didn't listen and told me he had not even read my chart. He didn't even know why I was there. I left feeling like my issues didn't matter to him. I didn't get any answers to my medical issues.
February 17, 2025
He seemed very irritated just walking into the room. Didn't listen to me really, I had to keep repeating questions I already answered. I'm glad he took blood work, but I told him I didn't want to be on a certain medication, and he didn't listen. He read his diagnosis off of a screen and looked at the screen more than interacting with me. Probably a good doctor just doesn't have great bedside manner.
February 14, 2025
From admission to discharge they were kind and I observed they were polite to everyone and tried hard to reassure each pt they were not a burden.
February 10, 2025
Dustin Cross, APRN is a good listener, answers my questions with explanations that are easy to understand, and I feel he is truly concerned about my health and for me as an individual. Additionally, he provides educational material that will be helpful to deal with my symptom and be healthier overall. I am grateful for his helping me and feel comfortable recommending him to others.
Patient Comments