Tips for Your Visit

We want you to get the most out of your primary care visit. Consider the following when preparing for your appointment.

Tips to Prepare

  • Organize Your Thoughts. Prepare notes about questions or concerns. Write out any changes in your medical history or new medications. Note your immunizations.
  • Verify Your Insurance Coverage. Check with your insurance company to verify your visit will be covered.
  • Schedule Physical Exams Separately. If you need a physical, plan to schedule it separately from any appointments for acute issues. This will allow your provider adequate time during your physical to discuss general health and screening.
  • Plan Your Referrals. Notify our offices several days in advance if you need a referral to a specialist. Allow up to 48 hours for referrals. Be sure to check that any specialist you are referred to is a participating provider in your insurance plan. If you have managed care insurance, check that we are listed as an approved provider.
  • Arrive Early. If you are a new patient or need to update information, arrive early. If you arrive more than 15 minutes late for your appointment, we may need to reschedule.
  • Update Your Records. Make sure any specialists you see are communicating with your primary care provider.
  • Bring a List of Your Medications. Bring a list of all your current medications and dosages. See more information on medications and refills below.
  • Bring Your Co-Payment. Your co-payment is due at the time you check in. Your insurance card will show your co-payment amount for an office visit. Contact your insurance company before your visit for an explanation.
  • Sign Up for My Health at Vanderbilt.
  • Notify Us Of Cancellations. If you need to cancel an appointment, please give at least 24 hours notice.

Tips for Physicals

  • Verify You Need a Physical. While we encourage all patients to have annual physicals, check with your primary care provider for their recommendation.
  • Verify Insurance Coverage. Check with your insurance company before scheduling a physical. Some do not pay for health screenings.
  • Check Insurance for Labwork. If you request screening labs, understand it is your responsibility to check with your insurance company about coverage.
  • Fast If Needed. Fast, or avoid foods or beverages with calories, for 12 hours before your appointment if you will receive a cholesterol screening.
  • Check About Taking Medications First. In most cases, you may take your regular medications the morning of your appointment. If you have diabetes, check with your provider about skipping any diabetes medications that morning.
  • Tell Us What Type of Physical. When making your appointment, please inform us if you are scheduling a sports or insurance physical. Bring any required forms to your appointment. Verify with your insurance company that these visits are covered.
  • Allow Time for Lab Results. Allow a two-week period to receive your lab or test results. We will contact you by mail, phone or My Health at Vanderbilt when your results are available. More urgent labs will be reported sooner. Please do not call us for lab or test results unless you are instructed otherwise or you have not heard from us within 14 days.

Tips on Medications and Refills

  • Bring a list of all your current medications and dosages.
  • We can refill your medications during a visit. Please allow 24-48 hours for us to call in refills to your pharmacy.
  • Refills requested on a Friday afternoon will not be available until Monday.
  • Specify if you need a 90-day prescription for mail orders.