The Vanderbilt Patient and Family Promise

The Vanderbilt Patient and Family Promise

The Vanderbilt Patient and Family Promise

The Vanderbilt Patient and Family Promise

Vanderbilt University Medical Center is committed to excellence.
We are taking our commitment a step further with the Patient and Family Promise:

Include you as the most important member of your health care team
Respect your right to privacy
Work with you to coordinate your care
Personalize your care with a focus on your values and needs
Communicate clearly and regularly
Serve you and your family with kindness and respect
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Patient and Visitor Information

We expect everyone at Vanderbilt to keep these promises to you and your family.
We welcome your feedback.

If you have comments or concerns about your care, contact our Office of Patient Relations at
PatientRelations@vanderbilt.edu or (615) 322-6154.