Assign a Delegate

My Health at Vanderbilt makes it easy for you to give a loved one or caregiver access to your account. We call that person with access to your account a delegate.

Your delegate can have access to all of the following areas of your account or only those areas you authorize:

  • Secure messaging (only one delegate can have access to secure messaging)
  • View and pay bills
  • View insurance
  • Prescription alerts
  • View clinical record
  • View appointments
  • View and update your personal information

You can remove a delegate's access to any function at any time. If you invite someone to be your delegate, you accept full responsibility for giving and removing access.

In the event of your death, the delegate may continue to access the account for 30 days. After that, the account will be locked to protect the patient's medical information.

NOTE: The delegate must have his or her own My Health at Vanderbilt account with a unique user name and password, even if they are not a patient. Register Here.

Follow these simple steps to assign a delegate your My Health account:

  • Click on "Settings" from the top menu.
  • Choose "My Accounts."

delegate

  • Click on “Invite a Delegate for My Account” under “Permissions.”

delegate

  • Complete the delegate information. You must know the delegate’s date of birth, contact information and My Health at Vanderbilt user name to send the invitation.
  • You can choose the type of access to give a delegate under the drop-down menu “Access to Grant Delegate”.
  • Choose “Submit Request” at the bottom of the screen.

delegate information