Recover Your Username

If you forget your My Health username, you can still access your account by submitting a request to recover it. You will then receive an email to the address on file in your account.

If you are still having trouble or do not have a valid email address on file, contact our help desk at (615) 343-HELP (4357) for help accessing your account. 

Follow these simple steps to recover your username:

  • From the log-in screen of My Health at Vanderbilt, choose “Forgot Username?” that appears under the green sign in button.

username

  • Fill in your first name, last name, last 4 digits of your Social Security number and your date of birth.
  • Click “Submit” on the bottom of the screen.

username recovery

  • You will then receive an email to the address on file in your My Health account.