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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Patient | October 9, 2017
He didn't talk much; seemed uninterested, but got the job done.
Patient | September 8, 2017
Very pleased with Dr. Chung.
Patient | May 10, 2017
He just didn't seem to have time for my son's problem. He came across like we were wasting his time.
Patient | April 4, 2017
My daughter had a red and swollen bump under her eye. The provider walk into the room saw the bump. Said it need surgery walk out. No explanation no medicine nothing.
Patient | March 13, 2017
He didn't smile and seemed rushed. However he explained everything and we left feeling content and satisfied with everything. He really put us at ease.
Patient | February 6, 2017
Dr. Chung always provides great care to our baby. The surgery he performed changed her life, and he continues to provide excellent follow-up care.
Patient | January 5, 2017
Dr. Chung was rude, seemed rushed, never once spoke to my child & treated me like an idiot despite knowing I am a trauma nurse I have never been treated so horribly by a doctor for my child.
Patient | December 15, 2016
Dr. Chung is amazing! He was my 3 yr. old's surgeon & I wanted to be sure he was my baby's surgeon also. I think its wonderful that he asks me what I feel comfortable with instead of just telling me what he's planning on doing.
Patient | December 10, 2016
Dr. Chung is wonderful takes his time with our daughter & truly cares about her condition. Works hard to find answers to our daughter's condition.
Patient | September 22, 2016
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Behavioral Health
TennCare Select Transplants
Baptist Health Behavioral Health
Baptist Health Plan of KY
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
Health Partners Behavioral Health
HealthOne Alliance Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)