If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Patient | July 28, 2017
She was very good - I liked her a lot very professional at all times.
Patient | July 24, 2017
Julie Barnes is one of the very best care providers I have EVER had. She ALWAYS listens to my concerns and includes me in all decisions.
Patient | July 20, 2017
Patient | July 19, 2017
Everyone was very nice.
Patient | June 28, 2017
Julie is very professional an knows her stuff
Patient | June 3, 2017
Patient | May 30, 2017
Julie Barnes is excellent!
Patient | May 23, 2017
Patient | April 24, 2017
Julie Barnes is the gold standard!
Patient | March 30, 2017
Patient | March 9, 2017
Patient | March 7, 2017
They are wonderful I love the _____ I would not go no where else.
Patient | March 6, 2017
One of the best provider I have ever had.
Patient | February 7, 2017
J. Barnes is a great health care provder. She has provided care for me for a very long time .I believe she cares about my well being
Patient | January 30, 2017
Julie Barnes is a special favorite of mine. She is so kind and caring and informative.
Patient | January 27, 2017
Patient | January 20, 2017
Patient | December 21, 2016
Patient | December 21, 2016
Julie Barnes is a kind, caring provider. She always includes me in all decisions of my health.
Patient | December 16, 2016
Still have not received LAB RESULTS or NEW MEDICATION.
Patient | October 6, 2016
Julie was very professional, informative, and knowledgeable.
Patient | August 19, 2016
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Behavioral Health
TennCare Select Transplants
Baptist Health Behavioral Health
Baptist Health Plan of KY
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
Health Partners Behavioral Health
HealthOne Alliance Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)