If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
I don't think my entire record was available to this physician. I was given exercises (a list of 19) to do at home, some of which were contraindicated with my spondylolithesis that I have had previously. My exam was rather limited as well.
Patient | August 1, 2018
I recommend Dr. Olson to my two sisters & now they are going to her.
Patient | July 24, 2018
the doctor was very nice and very knowledgeable to my problem
Patient | July 14, 2018
Dr. Olson spent wonderful quality time with me! I never felt rushed or not important to her.
Patient | June 25, 2018
I really like Dr. Olson
Patient | June 11, 2018
Dr. Olsen is the best!
Patient | May 31, 2018
This was the second time I saw this Doctor. The first time I was not totally happy. This time my experience was great.
Patient | May 28, 2018
this was a transfer of care and I feel Dr. Olsen was both thorough and detailed and i appreciate that.
Patient | May 26, 2018
great attitude, patient, listened to my concerns and my goals to reduce BP meds
Patient | May 14, 2018
I just don't feel as if she cares.....
Patient | May 14, 2018
I've had mono which has been a challenge for a middle age woman... followed by multiple other complications Dr Olson has taken great care over the last 5 months I can't say enough good about the care received
Patient | May 7, 2018
The provider comes across as uncompassionate. Didn't feel like she even listened to me I was very disappointed in her.
Patient | April 22, 2018
My provider is always on top of it - good experience always.
Patient | April 17, 2018
She is always a pleasure to meet with, she is patient and thorough. Can't recommend her enough. Great
Patient | March 27, 2018
I have already recommended her to several people.
Patient | March 26, 2018
Dr. Olsen is very kind and seems to know her business.
Patient | March 5, 2018
Really glad I was able to get Dr Olson for my Primary Care physian. Excellent doctor.
Patient | March 3, 2018
I asked for 3 things: refill for prescription; referral to dermatologist; and suggestion for weight loss med. she forgot to do the first two, and refused to do the third. I had to call back days later to remind them to call in my refill and to get the referral. Zero for three! I will not be returning to Dr. Olson.
Patient | March 1, 2018
Dr Olson is Excellent! I am Blessed to know her! She has always treated me life family. I value her knowledge as a Dr and value her opinion.
Patient | February 19, 2018
sorry we I did not agree with her.
Patient | February 17, 2018
Dr. Olson will always take time to listen to your concerns.
Patient | February 15, 2018
Dr. Olson is awesome, always helps when needed.
Patient | February 1, 2018
Dr.Olson is the best!!! I would recommend her to everyone!
Patient | January 23, 2018
she is friendly professional and knowledgeable!
Patient | January 22, 2018
When I expressed concern over my ADD (previously diagnosed) she said I would have to be tested but she really didn't believe it was a real condition.
Patient | January 20, 2018
this time was good.. past experiences were not as good.
Patient | January 15, 2018
Dr Olsen is a wonderful doctor. She always takes so much time with me and makes me feel valued.
Patient | December 7, 2017
10. Love her! 11. Already have!
Patient | November 17, 2017
Dr. Olson is very nice. Sometimes it just feels as if she's reading from a list of questions that she's supposed to ask you. She could be a little more personable when it comes to discussing health concerns.
Patient | October 30, 2017
Response to questions/concerns was superfluous and simplistic rather than truly investigative.
Patient | October 25, 2017
Personable & gave good advice. She asked me a lot of questions about my health & routines.
Patient | October 25, 2017
Patient | October 21, 2017
Dr. Olson is kind, detailed, and quite intelligent. She quickly made connections with my medications and history that I have had to explain to other practitioners. She took notes on a few different items to ensure she had key points noted in my records. I appreciated that, very much. Her follow up and referrals were also excellent (and immediate).
Patient | October 15, 2017
Dr. Olson is very personable and shows true concern for all my issues.
Patient | October 10, 2017
Dr. Olsen is amazing! She is kind, helpful, knowledgeable, and the best listener. I am so thankful to have her for my physician.
Patient | October 9, 2017
Patient | August 29, 2017
My health care provider, Dr. Olson, is outstanding!
Patient | August 14, 2017
My husband now also goes to Dr Olson.
Patient | July 24, 2017
Dr Olson is an excellent provider and makes me believe she truly cares for my well being. often remembers conversations from previous visits.
Patient | July 17, 2017
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Memphis market members do not have benefits in Nashville)
Cigna SureFit (Pediatric patients only)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)