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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Patient | January 23, 2018
She gave me her time and seemed genuinely interested in my health and care. She was so sweet and understanding. I appreciated her knowledge as well as her advice.
Patient | January 22, 2018
Vicki has been my CRNP for nearly 20 years. She has been with my wife & me through MANY medical highs and lows. I can't say enough good words about her. I wish all medical-related workers were as intelligent & compassionate as she is!
Patient | January 20, 2018
Vicki is always attentive and professional, and takes the time needed to make a diagnosis.
Patient | January 8, 2018
Vicki Shaub is highly compassionate. She has excellent "bedside manor" & identifies w/patients.
Patient | January 4, 2018
I have been a patient for 35 years.
Patient | December 12, 2017
she made a note for the renal mass to be followed up on. I'm still waiting for a call or message from scheduling. . .2 months since that was cancelled and no reassignment or follow through on scheduling department's side. I hope that in the wait the condition has not progressed to a detrimental state.
Patient | December 7, 2017
Vicki has always explained things very well, taken time to ask questions, and would highly recommend her
Patient | December 7, 2017
Vicki Shaub is one of the best! She makes my visit a pleasure.
Patient | December 2, 2017
VIcki Shaub is an amazing care provider and listener. I recommend her to anyone looking for excellent care.
Patient | November 15, 2017
Vicki is very personable.
Patient | October 27, 2017
I have recommended this provider to several people.
Patient | October 4, 2017
I always recommend Vicki Shaub to friends.
Patient | September 28, 2017
Vicki is literally the best healthcare provider I've had all my life. Give this woman a raise.
Patient | September 27, 2017
Provider was thorough - asked lots of questions, listened to my response & concerns - I have recommended her many times.
Patient | September 22, 2017
V. Shaub is excellent in all ways; skilled, personable, caring, collaborative, investigative. I feel in good hands with her, even though some frightening health issues recently.
Patient | August 24, 2017
Very, very good.
Patient | July 24, 2017
Due to the advanced degree of by IBS with diarrhea, which I have been fighting for over 4 years now, and the degree that the illness has impacted my working like, I think Vicki should have referred me again to a gastroenterologist for re-evaluation.
Patient | July 22, 2017
I have every confidence in Vicki Shaun's ability to treat me and to look out for my best interests in health care.
Patient | July 17, 2017
referred me to ENT and got me an appointment the next morning! Excellent problem-resolution!
Patient | July 3, 2017
I have recommended many of my friends to Vicki Shaub and all have had a positive response.
Patient | June 25, 2017
Vicki is fantastic; I am so glad she is able to share her expertise with NP students.
Patient | June 19, 2017
I have already recommended Vicki Shaub to a coworker looking for a new doctor...since my last visit.
Patient | June 13, 2017
I use to have more confidence in this provider but she didn't seem concerned this time as she should have been.
Patient | June 2, 2017
Patient | May 22, 2017
Extremely friendly efficient.
Patient | May 19, 2017
Vicki is an excellent care provider who cares about her patients.
Patient | May 15, 2017
Vicki is outstanding!
Patient | April 17, 2017
Nurse Shaub was highly insensitive and disrespectful of cultural differences and responded in that manner
Patient | April 17, 2017
Vicki is wonderful to work with. While she is an Nurse Pract., she always has the answer and I trust her.
Patient | April 10, 2017
Vicki Shaub has seen me many times over the years and always been helpful with all questions & concerns I have.
Patient | March 27, 2017
A good provider makes you naturally recommend her.
Patient | March 1, 2017
good experience--They got me the appt. quickly and I needed it due to existing illness.
Patient | February 27, 2017
Vicki Shaub is an excellent care provider.
Patient | February 20, 2017
She was very nice but was not concerned about my heart issue. I felt I was an interruption in her day.
Patient | February 3, 2017
She had a trainee with her, and a cough. I had to keep repeating my information about what had happen as to why I had a concussion. She stepped out of the room twice to deal with another patient, and don't know the other reason
Patient | February 2, 2017
Vicki Shaub has always been kind and courteous with me. Takes time to listen and responds in a way I understand. We discuss a plan of care together and formulate a plan that meets my needs.
Patient | December 19, 2016
I am very pleased with Vicki Shaub, she is always so patient and thorough.
Patient | December 19, 2016
Vanderbilt Health participates in Cigna Connect, an Affordable Care Act (ACA)-compliant individual insurance plan option. Individuals enrolled in all metal levels of Cigna Connect can be seen at Vanderbilt at their maximum benefit level. Inclusion of Vanderbilt and Vanderbilt providers as “in-network” on Cigna.com and HealthCare.gov has been delayed. In the meantime, Vanderbilt is accepting all Cigna Connect patients.
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)