If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Dr. Graham is the ONLY reason we come to this office. I drive 3 hours one way for appointments. He is, in my opinion, the best pediatric rheumatologist there is. I have and will continue to highly recommend him to anyone in need of his medical expertise.
Patient | December 7, 2017
We love Dr. Graham.
Patient | October 5, 2017
Very good experience!
Patient | September 29, 2017
Dr. Graham is the best pediatric rheumatologist! Amazing knowledge of my child autoimmune disorder! Excellent care.
Patient | September 26, 2017
Dr. Thomas Graham, MD is easy to understand and he cares about his patients. This shows in the way he interacts with his patients. We are very happy to have his for our daughter's care.
Patient | September 8, 2017
He is not a _____. Just an extremely good doctor.
Patient | September 6, 2017
Dr. Graham is a great dr. and good man he is genuinely concerned about Amber.
Patient | September 6, 2017
He's over booked.
Patient | August 24, 2017
Dr. didn't give me the referral for the physical therapy - I could never get the office to follow through & fax it to me. Clinic summary states medications were to be prescribed - AMOXICILLIN - but we didn't discuss this medication.
Patient | August 15, 2017
Very friendly and concerned.
Patient | June 26, 2017
Always a good experience.
Patient | June 22, 2017
Very attentive! Answers all questions.
Patient | April 19, 2017
Highly recommend Dr. Graham. He does his best to figure out what's going on.
Patient | April 7, 2017
Dr. Graham is amazing.
Patient | March 29, 2017
Patient | March 4, 2017
Dr. Graham is THE BEST!
Patient | December 29, 2016
This provider exceeded my expectations in every possible way. I've never seen this level of compassion professionalism & expertise in a physician. I'm confident in his ability to oversee my child... medical need.
Patient | December 16, 2016
Vanderbilt Health participates in Cigna Connect, an Affordable Care Act (ACA)-compliant individual insurance plan option. Individuals enrolled in all metal levels of Cigna Connect can be seen at Vanderbilt at their maximum benefit level. Inclusion of Vanderbilt and Vanderbilt providers as “in-network” on Cigna.com and HealthCare.gov has been delayed. In the meantime, Vanderbilt is accepting all Cigna Connect patients.
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)