If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Patient | September 22, 2017
Dr. Savona is tops.
Patient | September 12, 2017
Dr. Savona is wonderful - he even called my _____ on a Sunday to discuss my progress etc. I love that man! Recommend for Vandy "dr. of the year."
Patient | August 11, 2017
We had question Dr. Savona answered did not rush us - we used more time than was allotted.
Patient | July 21, 2017
Great confidence in Dr. Savona.
Patient | June 26, 2017
Love Dr. Savona. I trust him with my life.
Patient | June 1, 2017
Patient | May 17, 2017
No one ever told me a plan of care, they just told me what to do sch. appts. with no regards to my schedule.
Patient | May 11, 2017
Easy to talk to, great doctor and staff.
Patient | May 10, 2017
Dr. Savona is always wonderful!! He apologized profusely for the delay even though it had nothing to do with him. He's the reason I stay.
Patient | May 8, 2017
Dr. Savona is the best!
Patient | May 4, 2017
Dr. Savona is A1 in my book. Very understanding started on 3 yr. Jan. 2017 of chemo.
Patient | April 24, 2017
He was a good doctor.
Patient | March 31, 2017
Patient | March 22, 2017
We are trusting the Lord first but are very happy with the care and expertise of Dr. Savona.
Patient | March 3, 2017
I love my doctors -
Patient | February 14, 2017
Love my doctor! He always makes time for all questions and concerns.
Patient | February 10, 2017
Dr. Savona does an excellent job explaining things.
Patient | February 9, 2017
Dr. Savona is always completely honest and yet very compassionate. His bright smile and warm hugs brighten my day!
Patient | December 1, 2016
Patient | November 9, 2016
Very thorough in explanation of condition using layman terms - easy to understand.
Patient | October 26, 2016
Very good experience.
Patient | October 11, 2016
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Behavioral Health
TennCare Select Transplants
Baptist Health Behavioral Health
Baptist Health Plan of KY
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
Health Partners Behavioral Health
HealthOne Alliance Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)