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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
8. You mean big words over one syllable?
Patient | March 1, 2017
This was a G-pap appt. she ordered another mask - because the other I was using rubbed my nose.
Patient | February 28, 2017
this was my first time to meet Lauren -- it was great and I am glad my next appointment is with her too
Patient | February 20, 2017
1.) There were no tests or procedures conducted, discussed, or scheduled during this office visit. 2.) The nurse practitioner I visited inquired what medications I was taking; however, there was no discussion of their effects.
Patient | February 4, 2017
Patient | January 9, 2017
Great experience. staff was extremely friendly.
Patient | January 2, 2017
1st visit with this provider, so I need more contact to establish better confidence.
Patient | December 1, 2016
Patient | September 16, 2016
Laurel Kagan Schaefer was excellent in all areas. Subsequent to our meeting addressed by this survey she has assisted me in some follow-up processes. She did so quickly and with excellent follow-through.
Patient | August 16, 2016
Vanderbilt University Medical Center accepts the following insurance plans.
For information about specific contract coverage, please contact your health plan directly.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health Plan of KY
Baptist Health Behavioral Health
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Transplants
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)