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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Patient | April 18, 2018
Excellent experience. Dr. Whitfield is personable, knowledgeable, and very caring.
Patient | April 6, 2018
Dr. Whitfield is a truly great doctor - Don't know what I will do when he retires.
Patient | March 25, 2018
Dr. Whitefield always talks where I understand.
Patient | March 23, 2018
I've been w/Dr. Whitfield for over 10 yrs... it's not real convenient for me anymore.
Patient | February 7, 2018
Dr. Whitfield is a great provider. Easy to talk to about all my medical concerns. Listens very well and always gives solid referrals to other physicians outside of his specialty.
Patient | December 26, 2017
Dr. Whitfield has always been amazing and seems to genuinely care and appreciate every person that he encounters.
Patient | December 9, 2017
This visit was a devastating, first time visit! I have been without a PCP for two years.
Patient | December 7, 2017
This office used to be really great. Dr gave lots of time and was very friendly, now it is come in and getout
Patient | December 7, 2017
Patient | October 26, 2017
Patient | October 22, 2017
Dr. Whitfield is the best!! Always resolves my issues.
Patient | October 21, 2017
Dr. Whitfield is an amazing Doctor. He truly understands me and my issues with medication , general health issues,etc. and uses common sense in speaking to me about any issues I present. I don't know what I would do if he decided to retire. I have total confidence in this man.
Patient | September 24, 2017
Dr Whitfield is the best!!
Patient | July 31, 2017
Dr. W is very easy to talk to openly and honestly; I feel like he cares about my well being.
Patient | July 28, 2017
Dr. Whitfield is the best doctor in Brentwood!
Patient | June 26, 2017
Dr. W. is the best!
Patient | June 26, 2017
Dr. Whitfied has been my doctor for 30 years and I completely trust him.
Patient | June 23, 2017
Satisfied with the care I received
Patient | June 18, 2017
I have been seeing this doctor since 1990 and will not see anyone else (except if he is not available or retired).
Patient | June 2, 2017
Dr. Whitfield has been my PCP for years (maybe 20?)
Patient | April 26, 2017
I have been a patient of Dr. Whitfield for 25 years. He is unparalled in his concern, empathy and thoughtfulness. I drive an hour just to be treated by him. He is the best PCP I have ever met. He's easy to talk to... remembers who I am and takes the time to really listen.
Patient | April 21, 2017
I always recommend Dr. Whitfield and the practice.
Patient | April 11, 2017
Vanderbilt Health participates in Cigna Connect, an Affordable Care Act (ACA)-compliant individual insurance plan option. Individuals enrolled in all metal levels of Cigna Connect can be seen at Vanderbilt at their maximum benefit level. Inclusion of Vanderbilt and Vanderbilt providers as “in-network” on Cigna.com and HealthCare.gov has been delayed. In the meantime, Vanderbilt is accepting all Cigna Connect patients.
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)