If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
I am so lucky to have Dr. Sullivan as my Surgeon. He is a true artist at what he does. Very empathetic and professional.
Patient | October 24, 2017
I wish all drs. were as nice helpful friendly & courteous as Dr. Sullivan.
Patient | October 2, 2017
Excellent experience in spite of my senseless injury.
Patient | September 21, 2017
Horrible experience. He was a non-caring provider. Did not explain much as he acted like I was wasting his time being there. Will not be a returning patient.
Patient | September 12, 2017
Patient | August 30, 2017
All of my experiences have been good. I am very pleased with Dr. Sullivan and would recommend him to anyone. His staff is excellent and appear to care. Again, I have worked in this field a long time and this is a well run clinic
Patient | August 21, 2017
Dr Sullivan is great
Patient | August 15, 2017
Patient | July 31, 2017
The doctor seemed rush. I understand its a busy profession but he seemed rush. The assistant did a great job.
Patient | July 17, 2017
Patient | June 29, 2017
Again, I could not ask for more help, or, better treatment. I wish all Drs had his great personality!
Patient | June 27, 2017
Dr. Sullivan is very easy to talk to he makes you feel like he cares and your not just another face.
Patient | April 27, 2017
Patient | April 18, 2017
The doctor spent quite a bit of time with me and was very thorough in his assessment and explanations.
Patient | March 27, 2017
Very, very good doctor. Knowledgeable and detailed in explanation of matters.
Patient | February 8, 2017
I wish all doctors were this kind and caring.
Patient | January 30, 2017
Very good doctor.
Patient | December 8, 2016
Patient | November 22, 2016
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Behavioral Health
TennCare Select Transplants
Baptist Health Behavioral Health
Baptist Health Plan of KY
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
Health Partners Behavioral Health
HealthOne Alliance Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)