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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Women's Health Care Nurse Practitioner - National Certification Corporation, 2007
MSN - Vanderbilt University School of Nursing, 2007
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
I love Amy and her staff!
Patient | August 21, 2017
I love Amy. I've seen her for approximately 2 years.
Patient | July 26, 2017
This care provider was friendly and was able to tailor her style to my personality, so that she was as easygoing as I needed and able to speak in a way I understood.
Patient | July 24, 2017
she was great
Patient | July 17, 2017
I have already recommended this provider to two friends.
Patient | June 27, 2017
Great and comforting!
Patient | June 5, 2017
Glad to have found this provider!
Patient | May 22, 2017
My questions and concerns were laughed at and waved off as unimportant. This experience is not isolated to this one particular doctor. I've seen multiple doctors at this clinic and it seems that if it isn't a routine issue, they don't have the time for it.
Patient | May 17, 2017
Only complaint: We talked about a future course of action w/o specifying when/how it should occur. I will call & sort it out, but would have liked a timeline.
Patient | May 8, 2017
Provider was open, honest, explained things and advised on my decisions.
Patient | May 1, 2017
Very courteous, attentive, & patient. She did not seem "rushed."
Patient | April 25, 2017
Amy continues to provide excellent ongoing care & service.
Patient | April 5, 2017
Amy is the 3rd or 4th gynecologist I have had and she is by far the best.
Patient | March 27, 2017
Amy is a perfect example of why I feel most comfortable with a nurse practitioner: she is holistic, she listens, she educates, and she cares.
Patient | February 13, 2017
Amy B. Graves, CRNP is the best!!!
Patient | January 30, 2017
She was good at verbal communication, but not particularly welcoming. She even asked me if I had not had an abnormal pap smear before, as if that would be normative based on what criteria I do not know. The question seemed inappropriate and callous; I certainly would not recommend her based on that part of the interaction alone. She also should have reviewed my medical records and history to be prepared for the appointment. A doctor not informed about the patient in front of them does little to inspire confidence. I also have not received the results from my procedure a week later. This seems substandard for a university health care system, which should have internal labs.
Patient | January 25, 2017
Ms. Graves is a very kind,caring and knowledgeable provider. I am very happy with the care I receive from her.
Patient | January 23, 2017
Amy is amazing!!! Best GYN I have ever been to! So nice and easy to talk to. Answered all of my questions in depth. SHE IS SO GREAT!!!!
Patient | December 20, 2016
I love Dr. Amy Graves! She is professional and her bedside manner is excellent! I always feel comfortable to ask questions and highly value her feedback. She is the best and I would definitely recommend her to others.
Patient | November 21, 2016
Amy Graves is great.
Patient | November 17, 2016
she made the experience pleasant
Patient | November 2, 2016
Dr. Graves wa very thorough and explained everything clearly and answered my questions.
Patient | October 31, 2016
I will not be seeing Amy Graves again. I have had issue with her every time I've seen her (which has been many times) and I'm going to find a new provider.
Patient | October 18, 2016
I want to be able to see the doctor that I have been seeing for years. I have a history of cystic breasts and have had to have a biopsy in one case. I discussed this with the provider, but honestly, she seemed so intent on talking about something (I do not remember what) while she was doing my breast exam, I was distracted and don't even remember if she did the second one which tells you how much I feel like she was paying attention to what I feel is important.
Patient | August 30, 2016
Patient | August 15, 2016
I felt like she fat shamed me after I voiced concern about weight gain, then questioned my request for two tests to include with my blood work that have been done by her predecessor in the past to rule out issues. I felt as if my concerns were being invalidated.
Patient | August 15, 2016
Vanderbilt University Medical Center accepts the following insurance plans.
For information about specific contract coverage, please contact your health plan directly.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health Plan of KY
Baptist Health Behavioral Health
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Transplants
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)