If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
I was very pleased with the service my team provided.
Patient | July 9, 2018
I live 2 1/2 hrs. away and could go to a urologist much closer. It is my respect and confidence in this provider that keeps me coming there.
Patient | June 27, 2018
Gilbert was great! So glad to know that I have him in my care team for future issues.
Patient | May 29, 2018
Dr. Kaufman saved my life.
Patient | May 14, 2018
Gilbert is a very good listener and communicator. His responses were frank but appropriate
Patient | May 1, 2018
Very professional and patient. Explained the procedure & answered all questions thoroughly.
Patient | April 19, 2018
Patient | April 17, 2018
Mostly very good
Patient | March 3, 2018
Care provider was great. He is very knowledgeable and professional.
Patient | February 28, 2018
Patient | February 26, 2018
I travel 2 1/2 hours for the specialized urology care I receive from this provider. I choose to do so because of his professionalism and care and I could go somewhere much closer.
Patient | February 24, 2018
Surprised never seen an MD.
Patient | February 14, 2018
Still waiting on phone call to set up wart removal /office visit - surgical appointment, haven't herd anything back at all
Patient | February 8, 2018
He is EXCELLENT once he gets to the room - He is pulled in many directions.
Patient | January 31, 2018
I was definitely concerned before I spoke with him. After we spoke, I was at ease. Gilbert Comola was great. He listens and gave me the great service. I would prefer to see him again if I need to visit this clinic again.
Patient | January 16, 2018
No issues, I'm satisfied with my visit.
Patient | December 13, 2017
I tell everyone how much respect I have for this facility, and will recommend every chance I get.
Patient | December 7, 2017
Great care and concern from a professional and concerned medical provider.
Patient | October 25, 2017
My problem is life style changing. Very little effort to coach how to deal with new life style.
Patient | September 11, 2017
Very friendly and concerned about my husband's condition.
Patient | September 5, 2017
Patient | July 24, 2017
Patient | July 3, 2017
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Memphis market members do not have benefits in Nashville)
Cigna SureFit (Pediatric patients only)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)