If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Dr. Goette is AMAZING. I'm so glad I found her to take care of my medical needs.
Patient | June 19, 2018
Dr Gotte is an incredible provider!
Patient | June 18, 2018
Always friendly, great ______ with my son.
Patient | June 1, 2018
we absolutely love Dr.Gotte! my daughter loves her and she always listens to my concerns and treats them with as much concern as I do even if it's something little. she goes out of her way for us and is a joy to watch her interact with my daughter
Patient | April 30, 2018
We have never had a problem with Dr.Gotte. She is a wonderful Doctor and I'm very blessed to have her as my doctor.
Patient | April 17, 2018
Dr. Gotte is an outstanding provider! I am not flippantly rating her the highest grades possible; she is well-deserving of it! We always feel the best of care has been given to us when we meet with Dr. Gotte. She is all-around excellent!
Patient | March 25, 2018
For the record, there were no tests needed (like blood or other), just a check up and going over the symptoms and results of blood tests taken by her primary care doctor which led us here.
Patient | March 13, 2018
Dr. Gatte is one of the best doctor I've ever seen! She was so kind and knowledgeable.
Patient | March 9, 2018
I'm more technical, she explains technically. Always has plans for now and planning for future approaches.
Patient | March 1, 2018
Dr. Gotte rocks!
Patient | February 17, 2018
Dr.Gotte is hands down one of the absolute best doctors I've ever dealt with. Her bedside manner with my daughter is amazing. My 3 year old is excited to come to the doctor and see her! I pray we never have to use another doctor for her condition! Dr.Gotte is the best!
Patient | February 4, 2018
Dr. Gotte is wonderful!!
Patient | January 15, 2018
Dr. Gotte is a great doctor. However it would be nice if her office would follow up after lab work is done just so I know the doctor at least looked at the results.
Patient | November 2, 2017
Dr. Gotte was terrific at diagnosing this illness quickly and explaining it to us well. We wish there had been a follow up CALL the week after to "check in" and answer our additional questions.
Patient | October 2, 2017
Excellent dr., great personality, can tell she cares for her patients.
Patient | August 23, 2017
My daughter loves Dr. Gotte! It's why we drive 3 hours for her appts.
Patient | August 9, 2017
We are from another big city w/a reputable children's hospital. We weren't satisfied w/our provider there (only one in the city). Dr. Gotte was worth the drive. She included our thoughts & opinions in our son's care plan. We feel confident placing our son in her care.
Patient | July 18, 2017
We love Dr. Gotte! My child loves her as well, we couldn't be happier with the level of care we receive here.
Patient | May 31, 2017
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Memphis market members do not have benefits in Nashville)
Cigna SureFit (Pediatric patients only)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)