If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
She only helps with my emotional problems which is why I go to her. She is the best.
Patient | October 17, 2017
I have recommended Lynne McFarland. NP, to a friend! Lynne is excellent psych nurse. Knowledgeable & understanding.
Patient | October 16, 2017
Excellent in every way!
Patient | October 6, 2017
She always listen and take notes and she ask questions that starts me to talk more really like talking with her. My visits are up lifting.
Patient | September 13, 2017
I was in a lot of pain due to CDC's recommendation that does reduce the adequate amount of opiods to an INadequate amount & she seemed really unhappy that she couldn't do anything to help me - and told me so.
Patient | August 4, 2017
Patient | July 27, 2017
Lynne continues to show herself a competent & up - to date provider of mental health care.
Patient | May 30, 2017
Always a very good experience.
Patient | April 13, 2017
L. McFarland is always ready to listen to all my feelings & concerns with understanding & compassion.
Patient | February 13, 2017
Lynne McFarland is an excellent psych N.P. She is very knowledgeable and always seeks my input about my treatment plan. I would definitely recommend her to others (and I have in the past)!
Patient | January 6, 2017
Patient | December 7, 2016
Lynn McFarland is so very good, kind & caring in every area - I enjoy visiting with her!! Always knowledgeable -
Patient | November 15, 2016
This provider is the best I've had. We speak same language. She's an excellent listener before she responds.
Patient | November 2, 2016
She has called me previously when there was a problem with a refill, it really helped me.
Patient | November 1, 2016
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Behavioral Health
TennCare Select Transplants
Baptist Health Behavioral Health
Baptist Health Plan of KY
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
Health Partners Behavioral Health
HealthOne Alliance Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)