If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
I appreciate Ashley's kind & informative demeanor. She seems patient & to have my best interests at heart.
Patient | October 2, 2017
Dr. Ashley gave me hope always, although she put the truth about my illness in front of me.
Patient | September 25, 2017
Took several days for them to call back with answers to questions.
Patient | September 1, 2017
Patient | June 23, 2017
Talking one on one with Ashley was great but she has NEVER returned a phone _____ when I have questions or concerns.
Patient | May 31, 2017
Ashley was very good, she told me about thing on my liver trouble that has never been told. Really liked her, she is very good with her word & time spend with me.
Patient | May 23, 2017
I've been very pleased with Ashely Singleton. She's kind, compassionate & is very knowledgeable about my condition. She never rushes thru a visit. Takes time to explain everything.
Patient | April 26, 2017
Ashley is excellent.
Patient | April 14, 2017
We love Ashley.
Patient | January 31, 2017
This was my first visit to see her, but you could tell she reviewed my records & was well informed on my previous health issues.
Patient | January 4, 2017
Patient | December 28, 2016
Provider, made me feel very comfortable & relaxed.
Patient | December 10, 2016
The provider was very informed and explained every questions or concerns I had.
Patient | December 8, 2016
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Behavioral Health
TennCare Select Transplants
Baptist Health Behavioral Health
Baptist Health Plan of KY
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
Health Partners Behavioral Health
HealthOne Alliance Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)