If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
love Anna. she is great. very nice and helpful. would recommend her to my friends and family
Patient | October 23, 2017
I have referred family members to Anna.
Patient | September 21, 2017
I loved Anna. She made everything feel comfortable and normal. I would recommend her to anyone I know.
Patient | September 12, 2017
LOVE Dr. Kirk.
Patient | August 28, 2017
Dr. Kirk is an amazing doctor. She and her assistant are wonderful. I always look forward to seeing them!
Patient | July 31, 2017
A very good experience with Anna Kirk. In fact, I would like to switch to her.
Patient | July 19, 2017
I love Anna Kirk!! She is always so very helpful with any question that I may ask.
Patient | July 17, 2017
She is always so nice and thorough and glad to see me!
Patient | June 26, 2017
Very patient and great bedside manners
Patient | June 20, 2017
I would recommend Anna Kirk to anyone!
Patient | June 12, 2017
I love Anna Kirk!
Patient | May 29, 2017
Patient | May 15, 2017
Anna is my favorite provider. I work with patients too and I understand it can be a lot at times. I have seen her more than once and will not go anywhere else. She is very kind, is excellent in listening and engaging with patients. She really stands out.
Patient | April 26, 2017
I always have a great experience with Anna Kirk. She is a very caring person. Always takes the time to listen to me. She is very easy to talk to.
Patient | April 25, 2017
I always see Anna - she's great. I'd prefer to see her over the doctor b/c she's so great & listens, takes time to explain & is very knowledgeable.
Patient | April 17, 2017
Anna Kirk was wonderful & so was her nurse!
Patient | March 17, 2017
Anna Kirk is wonderful & truly cares about her patients.
Patient | March 6, 2017
LOVE Anna Kirk!! She's so caring and attentive. I would recommend her to anyone!
Patient | January 30, 2017
great service from provider!Best I have had from any hospital in a long time!
Patient | January 16, 2017
I love Anna! She makes a somewhat uncomfortable experience into a comfortable one and I feel confident in the care I receive from her.
Patient | January 2, 2017
Anna is a great dr. She ask questions and is very prompt.
Patient | December 12, 2016
Ms. Kirk is a wonderful care provider from my very first visit she's always made me few comfortable to talk & ask her anything
Patient | December 1, 2016
I will never go to anyone other than Anna Kirk. She is fabulous!
Patient | December 1, 2016
I love Anna Kirk!! I have left the Vanderbilt practice for my PCP care but will continue to see Anna for as long as she is employed there.
Patient | October 24, 2016
Vanderbilt Health participates in Cigna Connect, an Affordable Care Act (ACA)-compliant individual insurance plan option. Individuals enrolled in all metal levels of Cigna Connect can be seen at Vanderbilt at their maximum benefit level. Inclusion of Vanderbilt and Vanderbilt providers as “in-network” on Cigna.com and HealthCare.gov has been delayed. In the meantime, Vanderbilt is accepting all Cigna Connect patients.
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)