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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
She explained in terms I could understand: Very good, don't let her get away from hosp. -
Patient | July 24, 2017
Always a very good experience.
Patient | July 24, 2017
Laura is very patient in explaining everything that is going on.
Patient | July 19, 2017
I love my Dr. @ Vandy, She's fantastic.
Patient | July 5, 2017
I gave to highest level to all questions.
Patient | June 26, 2017
Laura Craddock is someone I look forward to seeing every six months. She is friendly, courteous, and professional. Her concern for my health is evident in our conversations. She has always listened to my concerns and provided answers to all my questions. I know I am in good hands when I see Laura Craddock. I would recommend her to anyone without hesitation.
Patient | June 19, 2017
I saw the NP for approx. - 5-10 min. very quick - not much conversation.
Patient | May 24, 2017
Patient | May 21, 2017
Laura Craddock is a blessing to me.
Patient | May 15, 2017
I was told by Laura Craddock that she would call me with results of abd. CT done that day before appt. Appt. was on Tues. On Thurs., I called. Told by nurse it would be NEXT Tues. still no call. 2 wks. after CT, nurse called, Laura apologized via E-mail. Laura read the report the following day after it was done.
Patient | May 1, 2017
Laura Craddock is the greatest & best!
Patient | April 27, 2017
Laura Craddock is amazing! She always shows care and concern. Answers any questions I may have. Explains everything so I understand what's going on. She also replies quickly if I need to message her through the website.
Patient | April 18, 2017
Again, Laura Craddock is outstanding.
Patient | April 17, 2017
Laura Craddock is the best; I have never met a more caring person. I have recommended her to other people, my son is going to see her.
Patient | April 14, 2017
Very attentive. Answered all questions.
Patient | April 6, 2017
I felt the provider lacked experience. She was knowledgeable, but seemed very immature.
Patient | March 1, 2017
As I said before, Laura Kraddock was phenomenal and I cannot recommend her highly enough, as well as the team at the speciality pharmacy.
Patient | February 27, 2017
She was very kind & caring in explaining what was going on & what to expect by the time of the next visit. I was also told if I needed to see her before the 6 month next visit rolled around to just call her office & let them know I needed to be seen sooner & they would schedule me as soon as I needed (wanted) to be seen. She is a very nice person & seems to genuinely care. Most definitely would recommend her & the clinic to my family & friends.
Patient | February 24, 2017
She was very good at her job.
Patient | January 31, 2017
Ms. Craddock was enjoyable to be with and explained my last blood work with me and emailed me with recent blood work results.
Patient | January 23, 2017
Patient | January 16, 2017
Laura Craddock is awesome!!
Patient | December 20, 2016
She is SUPER friendly, very concerned about my medical condition - very impressive.
Patient | December 19, 2016
She was very good about answer any questions we had for her.
Patient | December 9, 2016
I seen Laura Craddock. She's very friendly and knows a lot about my liver problems & how to answer all my questions.
Patient | December 1, 2016
Doctor explained everything clearly.
Patient | November 22, 2016
Patient | September 22, 2016
Laura Craddock is EXCELLENT!!! She walked me through the steps of my illness and answered any questions I had.
Patient | August 30, 2016
She was excellent.
Patient | July 28, 2016
Could not explain potential cause(s) or treatment(s) for the condition I was referred for
Patient | July 27, 2016
Vanderbilt University Medical Center accepts the following insurance plans.
For information about specific contract coverage, please contact your health plan directly.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health Plan of KY
Baptist Health Behavioral Health
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Transplants
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)