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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
I would have any family member or friend use Eskind and Dr. Epstein.
Patient | September 21, 2017
Dr. Epstein is amazing. He is so knowledgeable and helpful.
Patient | August 31, 2017
he called me that evening after blood test and adjusted the treatment. this doctor is the only the second doctor to call me. his treatment is working and making a difference in my blood sugar.
Patient | August 1, 2017
I appreciate the time Dr. Epstein spends with me, that is one reason I don't mind waiting a reasonable amount of time to be seen. Over an hour seems extreme even when I know he is tending to other patients and giving them the time they deserve.
Patient | July 24, 2017
Got an unexpected call from my doctor at home after normal hours very impressed with this great follow up with me and worry for my better health wish more doctors had did this
Patient | July 22, 2017
He's very spacey and forgot to sign my prescriptions, resulting in missed doses.
Patient | July 15, 2017
Patient | June 26, 2017
Dr. Epstein has made such a change in the way I feel, I have already recommended him to other people, including family members.
Patient | June 19, 2017
Dr. Epstein is great!
Patient | May 19, 2017
best doctor I've had for my diabetic treatments
Patient | April 29, 2017
Dr. Epstein is fantastic.
Patient | April 17, 2017
I am getting the best care possible. My provider shows a lot of care concern about my health.
Patient | April 5, 2017
Patient | March 3, 2017
Very concerned with me.
Patient | February 22, 2017
Dr. Epstiene is a great doctor thank you
Patient | January 29, 2017
as this was first visit, everyone made sure we understood. they spent extra time addressing his situation.
Patient | January 26, 2017
Provider seemed to rush me & not let me finish explanations, cutting me off by saying "okay okay okay". But post - visit was very caring & called twice within 24h to check on me! #5. No procedures.
Patient | January 20, 2017
Dr. Epstein is a wonderful, intelligent doctor and he has gone out of his way to make sure I get the medication that I need. I truly appreciate him and his entire staff. Wonderful people and such a blessing to know.
Patient | January 16, 2017
Very thorough and detail oriented. Explained things well. Wish all doctors were LIKE HIM.
Patient | December 14, 2016
Dr. Epstein is the best and most caring doctor I have ever had. I am so pleased with him.
Patient | November 14, 2016
He is good to explain how to take my medicine for diabetes.
Patient | November 4, 2016
This was the first time I saw this provider.
Patient | October 25, 2016
Dr. Epstein phoned me on Sunday after church to discuss my test results and asked how I was feeling. He is excellent. This speaks volumes about his character!
Patient | October 25, 2016
Dr. Paul Epstein is a really good doctor! He shows that he really cares about your health, a lot of concern. He has helped me so much. I appreciate him and I have a lot of respect for him.
Patient | September 26, 2016
A little rushed.
Patient | September 22, 2016
Wasted apt. waited weeks for an apt. to be told - 'I imagined' it!
Patient | August 22, 2016
Dr Epstein is very good at explaining things I can understand easily. he's very informative
Patient | August 9, 2016
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Behavioral Health
TennCare Select Transplants
Baptist Health Behavioral Health
Baptist Health Plan of KY
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
Health Partners Behavioral Health
HealthOne Alliance Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)