If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Patient | July 20, 2018
Patient | July 16, 2018
my family member and I took business cards to refer others because we like and respect her so much
Patient | May 28, 2018
Very impressed with Dr. Matheny. She is the best physician I have had to date for diabetes.
Patient | May 27, 2018
Dr. Matheny was patient & calm. She listened carefully to me would HIGHLY recommend!
Patient | May 8, 2018
Very attentive and knowledgable
Patient | April 24, 2018
Dr. Mattheny talks to me and listens and is interested in my health.
Patient | March 25, 2018
All of these are the reason I go to Dr. Matheny and will continue to do so.
Patient | February 25, 2018
She is very sweet and seemed to be concerned.
Patient | January 30, 2018
Dr. Matheny was wonderful. She listened to my concerns and voiced wanting to find solutions. It's been very hard for me to find that in other doctors.
Patient | December 7, 2017
no bad experience
Patient | October 11, 2017
She is the best. I am so glad I found her. She answered all my questions. I knew she knew the answers to my health questions.
Patient | July 13, 2017
Dr. Matheny was pleasant, while remaining extremely qualified, and my questions were always addressed.
Patient | July 11, 2017
I changed providers and just started seeing Dr. Mathney so far she listens to me and my concerns about my issues and when I tell her I don't feel right she listens. So far so good.
Patient | June 27, 2017
My first visit with her and I am pleased that she is my new doctor, I feel I can ask her a question and she is easy to talk too. I feel comfortable with Dr. Matheny.
Patient | June 20, 2017
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Memphis market members do not have benefits in Nashville)
Cigna SureFit (Pediatric patients only)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)