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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Dr. Ross and staff always friendly
Patient | October 2, 2017
I went on Google, Health Grades and Facebook and wrote full reviews of what I think of Dr. Tony Ross.
Patient | September 29, 2017
Patient | September 26, 2017
Ross and staff have always provided care with capital letters -
Patient | September 22, 2017
It was a good visit, no issues.
Patient | September 20, 2017
I like Dr. Ross, but he seemed very rushed on my visit.
Patient | August 21, 2017
Dr. Ross diagnosed the possibility of a malignancy in my throat/tonsil and urgently referred me to a specialist who is getting me the treatment I need for my cancer. He was a calm and good communicator, and he knew precisely what to do and made it happen.
Patient | August 8, 2017
As mentioned the mistakenly canceled appointment had limited the time the doctor can spend with me. But that was the best he could do.
Patient | August 3, 2017
The very best!
Patient | July 31, 2017
Also very satisfied with my experience with Dr Ross.
Patient | July 31, 2017
Dr. Ross is very thoughtful and kind. He explains the problem and what can be done. Great doctor.
Patient | July 24, 2017
Patient | July 19, 2017
Dr. Ross always seeks solutions for immediate relief and is very informative without being condescending.
Patient | June 26, 2017
this provider just did not listen to me and then got my med refills totally mixed up. - in a couple of different ways - even after I caught the mixup in his office and gave him the correct information. not the first time.
Patient | June 20, 2017
Dr Ross is the best doctor I've ever had. I respect him totally.
Patient | June 3, 2017
Great experience as usual.
Patient | May 22, 2017
dr Ross has consistently provided a level of care that I appreciate . he shows a genuine concern and demonstrates it
Patient | May 15, 2017
A good general provider, speaks in plain terms and discuss alternative treatment.
Patient | May 10, 2017
Dr. Ross was very nice and friendly but his nurse was not.
Patient | April 24, 2017
Dr. Ross is the best.
Patient | April 20, 2017
Dr. Tony Ross is always professional, yet makes me feel like he is truly concerned with my well-being.
Patient | April 17, 2017
I like To y Ross he needs to be able to do more for his patients on a wider spectrum other than recommend another doctor he has a great personality and I can speak very candidly with him
Patient | March 13, 2017
Provider is MOST caring, very well qualified for my care.
Patient | March 4, 2017
Tony Ross MD is a concerned, up-to-date, family physician 'the best!'
Patient | February 24, 2017
most caring Doctor I have seen in years.
Patient | February 20, 2017
Dr. Ross took lots of time with me and seemed genuinely concerned about concerns that I had.
Patient | February 19, 2017
Dr. Ross and his staff are the best possible. I would trust his judgment with any medical concern.
Patient | February 13, 2017
Dr. Ross is great.
Patient | January 24, 2017
I had recent surgery which left me with a cough and sore chest. Tony prescribed a Z pack and cough medicine.
Patient | January 23, 2017
Always have a good experience w/Dr. Ross. Very thurough.
Patient | January 23, 2017
very good expetience
Patient | January 10, 2017
Dr. Ross is a very good Dr. I am very pleased with his care.
Patient | December 20, 2016
Tony Ross has been my doctor for 30 years. He has kept me in good health, and I trust him.
Patient | December 12, 2016
Doctor Ross has been my provider for over 20 years. Have always had the highest confidence in him. Exceptional doctor.
Patient | November 23, 2016
Best doctor in town.
Patient | November 1, 2016
Have been with the provider for more than 30 years; would have switched if he was not one of the best.
Patient | October 27, 2016
I always feel in very good hands with Dr. Ross. He seems to stay current on medical technology, and makes good suggestions to improve my health in a non-abrasive manner.
Patient | October 10, 2016
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Behavioral Health
TennCare Select Transplants
Baptist Health Behavioral Health
Baptist Health Plan of KY
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
Health Partners Behavioral Health
HealthOne Alliance Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)