If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Dr. Ross is the best.
Patient | October 16, 2018
Dr. Ross went above and beyond at my last appointment. He spent extra time with me to help with all my life issues and how they affect my treatment. I would recommend him to anyone.
Patient | October 8, 2018
He made me feel that he was well versed in his field, that he knew what he was talking about, that he cared enough about my problem to ask and consult Vandy's patient history and compared his assessment with my history for his conclusion.
Patient | September 14, 2018
I was hoping to hear of a way to lose weight that I did not already know about.
Patient | August 20, 2018
Dr. Tony Ross is a fine physician and a really great guy.
Patient | August 13, 2018
This doctor WENT ABOVE AND BEYOND for me !!! He TRULY showed he cared about my health. I have told everyone how GREAT HE WAS !!!!
Patient | August 6, 2018
Dr. Ross is the best
Patient | July 23, 2018
Dr. Ross has been my PCP for many years. He is an EXCELLENT doctor. Very thorough and honest. Also, has excellent "bedside manners!"
Patient | July 20, 2018
Dr. Ross is conscientious & caring. Excellent doctor.
Patient | June 21, 2018
Dr. Ross is a wonderful doctor who truly cares about his patients.
Patient | June 4, 2018
very good doctor! no complaints!
Patient | May 29, 2018
Patient | May 23, 2018
Dr. Ross has been my GP for the last 16 years and well aware of my health(Type 1 Diabetic). He makes and made recommendations on things I should consider and vaccines that will keep me well and prevent future potential issues or sickness
Patient | May 21, 2018
Patient | May 15, 2018
All matters handled in a professional manner.
Patient | April 26, 2018
Recommended Dr. Whitfield and Dr. Ross to my son, Jeff, years ago. He has been a regular patient ever since.
Patient | April 10, 2018
as of lately, all providers I have seen seem to be in a hurry. I had to repeat myself 5 times because he was on computer doing something when I was explaining my symptoms.
Patient | April 9, 2018
Dr. Ross always provide excellent care and is very thorough relating to any issue I have. This visit was very good, caring, informative and professional.
Patient | March 12, 2018
Patient | February 26, 2018
Patient | February 20, 2018
caring, thorough and professional.
Patient | February 20, 2018
Patient | December 27, 2017
Dr. Ross has been an excellent provider to me for numerous years.
Patient | December 27, 2017
nothing but a good experience
Patient | December 12, 2017
Patient | December 11, 2017
Patient | December 8, 2017
Patient | December 7, 2017
Dr. Ross and staff always friendly
Patient | October 2, 2017
I went on Google, Health Grades and Facebook and wrote full reviews of what I think of Dr. Tony Ross.
Patient | September 29, 2017
Patient | September 26, 2017
Ross and staff have always provided care with capital letters -
Patient | September 22, 2017
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Memphis market members do not have benefits in Nashville)
Cigna SureFit (Pediatric patients only)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)