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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Hillinger (is very caring about my pain issues, she's trying to figure it out.
Patient | August 23, 2017
Professional, informed, warm, good sense of humor, caring.
Patient | June 30, 2017
Dr. Hillinger takes time to explain care options clearly and answer all of my questions.
Patient | June 26, 2017
I already have recommended her to several people!
Patient | June 5, 2017
Excellent care by provider!
Patient | April 3, 2017
Obviously I feel we had a great connection w/needs and options.
Patient | March 27, 2017
She is a terrific doctor & person.
Patient | March 1, 2017
This was my 1st evaluation with Dr. Hillinger & I hope my visits can continue to be with her. She was very knowledgeable about pain management.
Patient | February 28, 2017
Dr. M. Hillinger... hard to make the procedure as painless as possible. I love the results - so glad we made the 5 hr. trips to Vanderbilt what a wonderful hospital and dr.
Patient | December 16, 2016
As a former nurse, I could not be more pleased with care, concern, or knowledge of Dr. Marti Hillinger.
Patient | December 13, 2016
Dr. Hillinger listened carefully and explained well needed action.
Patient | November 7, 2016
Dr. Hillinger was great.
Patient | October 13, 2016
Competent, professional, caring.
Patient | September 20, 2016
I came in with two problems in neck after falling from stair. One pain in muscle and another unusual sounds as 'crunch.' First problem was explained second not.
Patient | September 2, 2016
She showed concern. #1. Dr. Hillenger.
Patient | September 1, 2016
She was very compassionate, knowledgeable & understanding.
Patient | August 28, 2016
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Behavioral Health
TennCare Select Transplants
Baptist Health Behavioral Health
Baptist Health Plan of KY
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
Health Partners Behavioral Health
HealthOne Alliance Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)