If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Dr. Clayton is an amazing doctor he has been great with our sons medical issues our son is a 28 week survivor with minor health issues.
Patient | November 2, 2017
This was our first visit with Dr. Clayton and we were very impressed with the way he treated our child as an individual, listened to our concerns, and gave us IMMEDIATE feedback after his tests!
Patient | October 21, 2017
He (Dr. Clayton) was awesome!
Patient | October 12, 2017
Dr. Clayton is very caring and confident.
Patient | October 4, 2017
Dr. Clayton was awesome throughout this experience! He explained the procedure/follow up very well. So we understood what was going on and made us feel comfortable & that everything was going to be okay. Thank you!
Patient | September 29, 2017
Very friendly staff make sure you understand what they are saying.
Patient | September 27, 2017
It was the first time visit this provider, we are very satisfied with the attention.
Patient | September 25, 2017
Dr. Clayton exhibits exemplary skill in communicating with patient & parents. Among the best in compassion & communication skills we have seen in our son's 17 years of seeing specialists.
Patient | September 25, 2017
Everything about my son's upcoming surgery and condition was explained to me in detail.
Patient | August 30, 2017
This initial appt. he seemed rushed and in a hurry, the day of my son's surgery the dr. was behind but came to let us know and gave us the option to have a different dr. perform his surgery.
Patient | July 3, 2017
Dr. Clayton is the best. He is thorough during visits, never rushed. He seems genuinely caring.
Patient | June 28, 2017
Even my children commented about how kind, helpful and wonderful Dr. Clayton was!
Patient | June 20, 2017
Dr. Clayton is the best doctor I have ever come in contact with. My child has gone through quite a bit & Dr. Clayton was very thorough & made sure we knew everything every step of the way. He even followed up on a daily basis.
Patient | May 10, 2017
Dr. Clayton is fantastic! We have a follow up appointment set, actually looking forward to seeing him again and finding out results.
Patient | March 27, 2017
Patient | January 26, 2017
We really like Dr. Clayton.
Patient | January 6, 2017
Dr. Clayton was very nice & made sure I understood everything happening.
Patient | December 27, 2016
I'm very happy to have Dr. Clayton as my son's provider - one of them! No complaints at all!
Patient | November 2, 2016
Experience was great with provider.
Patient | October 27, 2016
Vanderbilt Health participates in Cigna Connect, an Affordable Care Act (ACA)-compliant individual insurance plan option. Individuals enrolled in all metal levels of Cigna Connect can be seen at Vanderbilt at their maximum benefit level. Inclusion of Vanderbilt and Vanderbilt providers as “in-network” on Cigna.com and HealthCare.gov has been delayed. In the meantime, Vanderbilt is accepting all Cigna Connect patients.
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)