Note: feedback is for non-emergency questions and suggestions regarding patient services and website functionality.
If you require immediate care, please call 911 or visit the Emergency Room.
About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
MD - Case Western Reserve University, 1991 Fellowship - Vanderbilt University Medical Center Internship - Metrohealth Medical Center Post_Graduate_Training - Vanderbilt University Medical Center Post_Graduate_Training - Metrohealth Medical Center Residency - Metrohealth Medical Center
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Everything was great.
Patient | August 21, 2017
Very good - excellent.
Patient | July 11, 2017
They are always so nice & caring.
Patient | July 7, 2017
Very good Dr.
Patient | May 26, 2017
Robbins heard my concerns and problems and offered options.
Patient | May 15, 2017
Patient | May 10, 2017
Dr. Robbins is fantastic. I would recommend him to anyone.
Patient | May 1, 2017
Dr. Robbins is an excellent physician & a great person. Always my visit is positive.
Patient | May 1, 2017
Even my pulmonary rehab RN at JSMC has confidence in Dr. Robbins.
Patient | April 17, 2017
Dr. Robbins has extended my life expectancy with his treatment (aggressive actions and (occasional caution. I have an incurable lung disease but my strength and quality of life has GREATLY improved with his treatment and care. I credit him with saving my life when he first began treating me.
Patient | April 12, 2017
My provider/doctor is always considerate when it comes to making decisions for me & helping me to understand!!
Patient | March 2, 2017
I came here because Dr. Robbins was supposed to be able to help me and he's done nothing.
Patient | December 30, 2016
I have 110 trust in him & his staff.
Patient | September 27, 2016
Dr. Robbins was very good with me and explain things well to me.
Patient | September 7, 2016
Vanderbilt University Medical Center accepts the following insurance plans.
For information about specific contract coverage, please contact your health plan directly.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid) (Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health Plan of KY
Baptist Health Behavioral Health
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP)
BlueCare Behavioral Health
TennCare Select Behavioral Health
TennCare Select (Adult services may require prior authorization and be redirected)
TennCare Select Transplants
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Corvel Behavioral Health
Farm Bureau (Includes individual off exchange plans, both ACA compliant and non-ACA compliant, if offered)
Harmony (MA) Behavioral Health
Harmony Medicare Advantage
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)