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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
I would recommend Ashley Johnson to everyone; she is a very intelligent and compassionate person.
Patient | March 25, 2018
she's excellent provider.
Patient | March 17, 2018
Ashley was thoughtful and friendly.
Patient | March 7, 2018
very happy with my care.
Patient | March 3, 2018
Ashley is an outstanding nurse. She is thorough, reassuring and concerned. She has an easy and reassuring way of working with a patient that inspires confidence in her skill and in the care one is receiving.
Patient | February 19, 2018
can't say enough good things about being a patient here from check in to check out!!!
Patient | January 31, 2018
I like that the people I see are professional but they are human and they will laugh with you and make conversation to put you at ease.
Patient | January 30, 2018
First time seeing Ashley Johnson - I liked her very much - Thorough, knowledgeable, caring & considerate.
Patient | January 27, 2018
I have been to other care providers but his facility and it's staff were very welcoming - I didn't feel like a number
Patient | January 23, 2018
Ashley Johnson is a very knowledgeable, caring & compassion person.
Patient | January 20, 2018
Very personable & kind
Patient | December 16, 2017
I was very pleased with the care I received from Ashley. I felt like we were talking and working together in partnership regarding my exam and my care.
Patient | October 30, 2017
Ashley is one of the thorough one, Dr. Grau you did good in choosing for me, I am so use to you. Thanks
Patient | October 30, 2017
Ashley is an amazing NP. I feel very confident in her ability to provide care. She is one of the kindest and most thorough providers I have met at Vanderbilt.
Patient | October 30, 2017
This care provider was the same one I usually had. I'm looking forward to first one next time.
Patient | October 20, 2017
She is very kind, knowledgeable & professional.
Patient | October 13, 2017
Went that extra mile when I needed someone to talk to. Very personal and caring.
Patient | September 18, 2017
Ashley took the time to comfort me as I told her my husband recently passed away. She is a wonderful person.
Patient | September 12, 2017
Very pleased with the care & attentiveness of Ashley Johnson. She is patient, thorough and knowledgeable.
Patient | July 24, 2017
She was worth the 20 minute wait!
Patient | July 7, 2017
Great teamwork put me at ease in a difficult situation.
Patient | June 23, 2017
All doctors seem wonderful - Very friendly and very thorough with questions etc.
Patient | June 5, 2017
I can't recommend Ashley enough! Ashley is the absolute BEST. She makes my seemingly constant visits to the breast center so easy. She explains everything SO well and always makes me feel like she's listening to me and I always leave feeling good and having all of the answers I need. The staff there is just really, really fantastic. Thanks for making something as tough as this so easy and enjoyable.
Patient | May 31, 2017
Ashley is wonderful, she always remembers me, and makes me feel like she cares about me as a person. I never feel like I'm "just another patient" when I see her. She is a great doctor.
Patient | May 8, 2017
Ms. Johnson is so kind, friendly & caring. I'm always glad when it's her that I get to see. Just excellent.
Patient | April 25, 2017
Ashley Johnson - is the "best", so concerned & caring. I couldn't say enough good things about her. You are fortunate to have her on your staff. She's just wonderful. Nice if you could clone her. All the staff there was EXCELLENT.
Patient | April 21, 2017
Easy to talk to and a good listener.
Patient | April 5, 2017
Care provider was very welcoming and friendly - could tell I was nervous & made me feel comforted.
Patient | April 3, 2017
Patient | March 30, 2017
Vanderbilt Health participates in Cigna Connect, an Affordable Care Act (ACA)-compliant individual insurance plan option. Individuals enrolled in all metal levels of Cigna Connect can be seen at Vanderbilt at their maximum benefit level. Inclusion of Vanderbilt and Vanderbilt providers as “in-network” on Cigna.com and HealthCare.gov has been delayed. In the meantime, Vanderbilt is accepting all Cigna Connect patients.
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)