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About Ratings and Comments
The Patient Rating score is an average of all responses to care
provider-related questions on the nationally-recognized Press Ganey
Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5
with 5 being the best score.
Patient Comments are gathered from the Press Ganey Patient Satisfaction Survey and displayed in full.
Patients are not identified in order to respect patient privacy.
No Rating Available
It is possible some providers have not received the minimum of returned surveys we use to calculate the
ratings and therefore have no ratings posted yet.
Patient Comments are gathered from
the Press Ganey Patient Satisfaction Survey and displayed in full. Patients are
not identified in order to respect patient privacy.
Always good experiences with this doctor, staff & office.
Patient | April 16, 2018
Patient | April 11, 2018
She is very good dr.
Patient | March 23, 2018
she was very easy to talk to. she new I had problems before I new by the way I looked at her. so she could understand me very well. thank you for this very important dr.
Patient | March 13, 2018
This was a VERY disappointing experience. The doctor did not listen to my concerns, did not pay attention to my answers to her questions, was dismissive of me, and had no sensible explanation for her diagnosis of the problem.
Patient | February 26, 2018
I came away feeling better about my condition. So I can say it was a good experience.
Patient | February 26, 2018
The doctor is an exceptional person she shows care and makes you feel cared for. Have recommended her to others.
Patient | February 24, 2018
Not sure how I feel about continuing my care with her any longer. I was disappointed and confused with the outcome of my visit.
Patient | January 30, 2018
I HAVE 100% CONFIDENCE IN DR.FALOUJI. SHE IS EXTREMELY KNOWLEDGEABLE AND SPEAKS TO ME IN TERMS I CAN UNDERSTAND.
Patient | January 19, 2018
Will no go back. Lacks bedside manner and very slow.
Patient | December 18, 2017
Patient | December 11, 2017
excellent!! she did not waste my time and gave me all the info I needed.
Patient | December 8, 2017
To see my provider I will travel many miles to see her, she diagnosied my issues when nobody else gave me the time of day and nowI feel so much better, thank goodness for doctors like her
Patient | October 29, 2017
Patient | October 27, 2017
Very, very good.
Patient | October 25, 2017
Poor likelihood of recommending just based on wait time.
Patient | October 23, 2017
I think Dr. Falugai is very good.
Patient | October 17, 2017
I just can't say enough good things about Dr. Falouji - I have recommended her to several.
Patient | October 9, 2017
She explained exactly what he was doing & very clear.
Patient | August 29, 2017
She really had nothing to say.
Patient | August 24, 2017
Utmost confidence in Dr. Falouji!
Patient | July 31, 2017
this was the third neurologist we had seen for my issues. first two pretty much told me there was nothing they could do other than offer an RX for a rollator walker and tell me i didn't have parkinson's. our PCP sent us to dr. falouji who was quite upset neither provider (not vandy affiliated) did not provide med or other assistance. we really like her
Patient | July 24, 2017
I feel like a patient to Dr. Falouji & not just a body in a room. She takes her time & is patient with questions/concerns.
Patient | July 19, 2017
Very good experience
Patient | June 26, 2017
I just feel so confident with Dr. Falouji, she is taking good care of me.
Patient | June 23, 2017
Patient | June 21, 2017
I recommend her to anyone who needs a doctor in her field of specialty.
Patient | May 18, 2017
She is caring very respectful and sincerely wants to have me checked and provides helpful solutions.
Patient | May 3, 2017
She spoke softly with an accent & I don't hear well, so I had to ask her to repeat.
Patient | April 21, 2017
I don't understand why I'm taking the medication prescribed.
Patient | April 21, 2017
love the dr.
Patient | April 9, 2017
Always friendly and takes the time to ask about everything going on and how to minimize my migraines.
Patient | April 3, 2017
Generally a good experience.
Patient | March 24, 2017
Vanderbilt Health participates in Cigna Connect, an Affordable Care Act (ACA)-compliant individual insurance plan option. Individuals enrolled in all metal levels of Cigna Connect can be seen at Vanderbilt at their maximum benefit level. Inclusion of Vanderbilt and Vanderbilt providers as “in-network” on Cigna.com and HealthCare.gov has been delayed. In the meantime, Vanderbilt is accepting all Cigna Connect patients.
Vanderbilt Health participates in the local and national health insurance plans listed below. It’s important to note that Vanderbilt may not participate in all products offered by an insurance carrier. We encourage you to contact your insurance company to verify your coverage for care at a Vanderbilt location. Several insurance carriers also include Vanderbilt in their individual off-exchange plans.
Aetna (Excludes First Health, except Medical Mutual of Ohio)
Aetna Behavioral Health
Aetna Better Health (Kentucky Medicaid)
Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)
Aetna Medicare Advantage
Aetna Select VHAN (Premier)
Aetna Whole Health
Amerigroup Behavioral Health
Amerigroup TennCare (Adult services may require prior authorization and be redirected)
Amerigroup Transplant Medicaid (Tennessee MCO)
Amerivantage Medicare Advantage
Baptist Health (Formerly Known as Bluegrass Family Health)
Baptist Health Behavioral Health
Baptist Health Plan of KY
BlueCross BlueShield BlueCard (for out-of-state plans with "suitcase")
BlueCross BlueShield of Tennessee - Networks P, S & M (Includes individual exchange plans for all metal levels)
BlueCross BlueShield of Tennessee Behavioral Health
BlueCross BlueShield Transplants (BDCT and local BCBST)
BlueCross BlueShield TennCare
BCBST CoverKids (Adult services may require prior authorization and be redirected)
BCBST CoverKids Behavioral Health
BCBST CoverKids Transplants
BlueCare (Adult services may require prior authorization and be redirected)
BlueCare Advantage Plus (DSNP) - Medicare/Medicaid
BlueCare Behavioral Health
TennCare Select (Adult services may require prior authorization and should be directed back to TennCare)
TennCare Select Behavioral Health
TennCare Select Transplants
Center Care Behavioral Health
Cigna (Includes LP, OAP and Great West)
Cigna Behavioral Health
Cigna Connect (Effective Jan. 1, 2018. Includes individual exchange plans for all metal levels)
Cigna-HealthSpring Behavioral Health
Cigna-HealthSpring Medicare Advantage
Corvel (Workers' Compensation)
Corvel Behavioral Health
Farm Bureau (Offers individual off-exchange, non-ACA compliant plan)
HealthOne Alliance Behavioral Health
Health Partners Behavioral Health
Cariten Medicare Advantage
Humana (Includes HMO, NPOS and PPO. Excludes local POS and individual exchange plan: PPOX)