Vanderbilt University Hospital Advisory Council

The Patient and Family Advisory Council partners with Vanderbilt's health care team and leadership to enhance the quality of care and the experience provided to all Vanderbilt Medical Center patients and their families. We serve as a vital link between the hospital and the community. Our job is to help hospital leadership by offering suggestions about planning and evaluating services, programs, policies, teaching materials, and education for healthcare providers.

Our Mission

  • We treat patients and families with dignity and respect and honor their choices.
  • We communicate and share information in a timely way with patients and families so they can participate in care and decision-making.
  • We encourage and support patients and families participation in care and decision-making at the level they choose.
  • Our leaders collaborate with patients and families to develop policies and programs. We work together with patients and families in facility design, medical education, and the delivery of care.

Council Initiatives

  • Patient Safety
  • Patient Education
  • Health Literacy
  • Service and Experience Improvement

National & International Presentations by Council Members

  • National Patient Safety Foundation (NPSF)
  • The Beryl Institute
  • Vizient Webinars
  • Institute for Healthcare Improvement (IHI)
  • Institute for Patient- and Family-Centered Care (IPFCC)
  • University Health Systems Consortium (UHC)
  • Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)

Representation on Vanderbilt Committees

  • Patient & Family Engagement Steering Committee

  • Executive Diversity Committee

  • VUMC Strategic Directions Design Workgroup

  • PCORI Research Project

  • Nursing Patient Education Committee

  • End of Life Committee Executive Committee

  • Nursing Quality Committee

  • Patient Experience Committee

  • Women's Health DesignShop

The Vanderbilt Patient and Family Promise

Are you a patient or family member at Vanderbilt? Please join our online advising community,