A Safer Hospital Stay

Rapid Response Team logo

If you feel that something is 'just not right' or there is a medical emergency, call for the Rapid Response Team and notify your nurse.

Call 1-1111 

Safety is everyone's responsibility. Your participation is the best way to ensure your own safety.

Prepare for your visit

  • Learn as much as you can about your illness, procedure or test.
  • Verify with your doctor's office when you are to be admitted and where you should park.
  • Learn about your choices. There are always choices to be made in your treatment plan. Find out what they are so you can make the best decisions.
  • Make a list of all your current medications, including over-the-counter products and dietary or herbal supplements.
  • Check to see that your immunizations and vaccinations are up-to-date.

What to bring

  • A list of all your current medications
  • A trusted friend or family member to act as your advocate
  • A list of any questions you have to ask your provider or care giver.
  • Personal items such as toiletries.
  • Click here for a printable sheet to describe any pain you are having.

While you are here

  • Ask questions. Click here for questions you might want to ask.
  • Provide any and all information that you feel may be important.
  • Let us know any allergies or sensitivies you may have.
  • Ask everyone who enters your room to wash their hands.
  • Ask every person to identify himself or herself when they enter your room.
  • Ask questions about medications before they are given to you. 
  • Make sure your nurse or care giver checks your armband before giving you medicines.
  • Report anything unusual to your doctor, such as any changes in your condition.
  • If you feel that something is "just not right, or there is a medical emergency, call for the Rapid Response Team and notify your nurse. Call 1-1111.

Before you leave

  • Make sure you understand your discharge instructions - to make sure you understand, repeat back the verbal instructions.
  • Make sure you understand any written information and that it is readable.
  • Get the name and number of someone you can call if you have any questions.
  • Make sure you do not leave any personal items.


Bed Sores

pressure ulcers

 - Keep skin clean and dry

- Change positions often

- Ask for support pillows or mattress