Our Services

• American Sign Language (ASL) interpreters for the deaf and hard of hearing
  
• Reader and Braille documents for visually-impaired patients
  
• Access to a qualified interpreter for patients with limited English proficiency

How to request an interpreter

Sign Language Interpreters
For services for the deaf and hard of hearing, please contact the League for the Deaf and Hard of Hearing at (615) 248-8828.

On-site Interpreters
For future appointments, please submit your request electronically (preferably at least 48 hours notice) by clicking on the link below: 

Interpretation Services Request Form 

For short notice or same day requests, please call the Interpreter Services Office at (615) 322-7378. This line is staffed by Interpreter Services personnel Monday through Friday from 8:00 a.m. to 4:30 p.m. and is forwarded to the answering service after hours and on weekends to provide 24 hour access to on-site interpreters.

In order to avoid delays and ensure that the patient has an interpreter present in his or her appointment, please inform the Interpreter Services Office of canceled and/or re-scheduled appointments. For additional information about requesting an interpreter, please click here.

Telephonic Interpreters
The Interpreter Services Office provides 24 hour access to interpreters via telephone through Optimal Phone Interpreters. Staff members can call 1-877-RING-OPI (1-877-746-4674) from any Vanderbilt house telephone to access interpreters of all languages any time during the day or night.

Document Translation and Revision

Translation is the rendering of written communication from one language into another language. The Interpreter Services Office will coordinate translation of any forms for the Medical Center which must be presented in languages other than English in order to fulfill the Medical Center's responsibilities to its patients and to comply with all applicable laws. For more information about how to request a translation, please click here.

Service for sight-impaired patients

For more information about access to a reader and/or Braille documents for sight-impaired patients, please contact the Interpreter Services Office at (615) 322-7378.

Questions or feedback?

For questions regarding employment or if you would like to provide feedback about Interpreter Services, please e-mail the manager or call the Interpreter Services Office at (615) 322-7378.