We know that cards and letters from friends and family are extremely important to our patients. The VMC Post Office works to deliver these items as quickly and accurately as possible. Below are some tips that will help us provide the fastest processing of your mail.

Use the following format when addressing the envelope:

Patient, John Smith
Vanderbilt University Hospital, Room 9999
1161 21st Avenue South
Nashville, TN 37232

Some helpful tips:

• The patient's name must be included in the address.
• Add the word 'Patient' before the patient's name. (See example above.) This helps the people who sort the mail get it where it needs to go faster.
• Make sure the name on the letter or package is the same as the name the patient was checked in under. This means that nicknames and parents' names should not be used.
• Include a middle name or initial if possible in case there is more than one patient with the same name.
• The patient's room number is helpful, if available, but you can still send mail to a patient without it, as long as the name matches an admission record.
  
  

For patients located in the Village at Vanderbilt Apartments:

The Medical Center Post Office has been receiving an increasing amount of mail address to patients who are living at the Village at Vanderbilt Apartments. The mail is addressed incorrectly or with conflicting information that delays delivery.

To expedite mail service, please make sure that patients who reside at the Village at Vanderbilt use the following format to receive mail from the United States Post Office:

Jane Doe (Patient Name)
Apt. _______, Village at Vanderbilt
Nashville, TN 37212

Some helpful tips:

• Do not include any room numbers from Vanderbilt University Hospital.
• Do not include the room number of the Village at Vanderbilt management office.