The Vanderbilt Discharge Tansportation Division of LifeFlight is designed to make the discharge of Vanderbilt University Medical Center patients requiring ambulance transportation more efficient.The office is staffed 24 hours per day, seven days a week. We currently serve the Vanderbilt University Hospital, Critical Care Tower, Medical Center North / Round Wing, Adult ED, and Medical Center East.
With one phone call to our office at 2-RIDE (2-7433) we will make all arrangements for your patient requiring ambulance transportation when being discharged or transfered from Vanderbilt Universtiy Medical Center. This includes scheduling, insurance preauthorization, and follow up with timeliness of the ambulance arrival.
At no time should a Vanderbilt employee need to call an ambulance service directly, nor should the ambulance service contact an employee directly. We are here to handle all of those communications.
The DTM office averages nearly 30 requests per day. Not only are Fridays our busiest day, but they also make up the majority of our discharges traveling 100+ miles from Vanderbilt Medical Center.
Most of our discharge requests are recieved between 9 a.m. and 4 p.m. with the bulk of those occuring from 10 a.m. to 2 p.m.
Our patients log almost 13,000 miles per month in ambulances as they are returned to their nursing home, assisted care facility, rehab center, or residence.
While most of our patients are transported to Davidson County and the six contiguos counties, we have dicharged patients all over the region including five states and as far away as New York.